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Front Desk Supervisor
$34k-47k (estimate)
Full Time 10 Months Ago
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Renaissance Chicago O'Hare is Hiring a Front Desk Supervisor Near Chicago, IL

Renaissance Chicago O'Hare

The Renaissance Chicago O'Hare has an exciting opportunity to join our team as a Front Desk Supervisor.

Responsibilities

The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure the prompt, efficient and courteous service to guests, that all guests' needs are met during their stay and to deliver the highest levels of guest satisfaction.

Essential Job Tasks:

  • Assists in the operations of the Front Desk by supervising all Guest Service associates.
  • Ensures guest satisfaction by responding to guest request in a friendly, service oriented manner, resolving guest complaints, and greeting in-house guests
  • Fills in at the Front Desk during busy periods or when staffing needs dictate
  • Performs other duties as assigned by management

OTHER TASKS

  • Must be able to convey information and ideas clearly
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must work well in stressful, high-pressure situations
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
Qualifications

  • Ability to work irregular shifts, weekends, holidays and overtime as activity levels demand
  • Prior Marriott experience preferred
About Renaissance Chicago O'Hare

A revitalizing stay awaits at Renaissance Chicago O'Hare Suites Hotel. We offer a complimentary shuttle to and from Chicago O'Hare International Airport (ORD) and an ideal location near the Rosemont Theatre, the Fashion Outlets of Chicago, and the Donald E. Stephens Convention Center. In the morning, grab a Starbucks® coffee and pastry before heading out for a day of sightseeing or meetings. Keep up your workout routine at our 24-hour fitness center or in the indoor pool. Guests hosting conferences and weddings love our contemporary ballroom and meeting venues with high-tech amenities. Our hotel near Chicago Airport offers 362 spacious suites with separate living areas, room service, and luxurious amenities. Renaissance Chicago O'Hare Suites Hotel warmly welcomes you to experience our extraordinary level of service.

Job Summary

JOB TYPE

Full Time

SALARY

$34k-47k (estimate)

POST DATE

06/23/2023

EXPIRATION DATE

04/24/2024

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The job skills required for Front Desk Supervisor include Front Office, Guest Service, Problem Solving, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Supervisor job description and responsibilities

Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing

02/13/2022: Stockton, CA

The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

02/04/2022: Providence, RI

They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

12/22/2021: Paramus, NJ

Provides technical support to front desk and housekeeping staff when needed.

01/04/2022: Tucson, AZ

Prepare monthly reports and budget for front office department.

01/05/2022: Madison, WI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Supervisor jobs

The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.

02/10/2022: Clarksville, TN

Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.

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Provides effective sales effort at Front Desk to maximize room revenue.

02/13/2022: Olympia, WA

Maintains safe working conditions within department and Hotel.

12/13/2021: Lincoln, NE

Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.

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Step 3: View the best colleges and universities for Front Desk Supervisor.

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