Rehab Medical is the nation’s fastest-growing medical device company that offers its employees’ health benefits, work life balance, growth opportunities, and more!

Rehab Medical strives to IMPROVE LIVES by providing custom advanced medical equipment to patients nationwide. Since the company was founded in 2005, Rehab Medical has helped more than 200,000 people regain their independence through wheelchairs and has emerged as a national leader of complex rehab technology within the United States.

• Rehab Medical was named one of the Best Places to Work in Indiana in both 2019 and 2020.
• Winner of the Fast 25 of Indiana 4 years in a row.
• We believe in Hard work with balance, compassion, and achieving goals.

The Position: We are looking for Patient Care Representatives to join our growing team!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

• Intermediate computer skills
• Exceptional interpersonal skills with ability to develop relationships
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to work independently, be detail oriented and organized
• Ability to meet multiple competing deadlines

Education and Experience:

• Bachelor’s degree required
• Minimum 2 years of administrative support experience

Overview:

The Patient Care Representative position will report to the Sales Manager. This position is responsible for coordinating and processing information and documentation needed to obtain DME for patients.

Below are some key functions and skills for this opportunity:

• Support to Sales Reps, up to two (2) at a time
• Acts as the patient’s main point of contact for Rehab Medical
• Acts as a liaison between the company, the patient, referral sources, and insurance companies
• Patient communication-introducing patient to the company and the process for obtaining equipment
• Collecting any insurance information needed from patient
• Coordinate with patient to schedule a face to face evaluation with patient’s physician if required
• Prepare and send all documentation required to the physician
• Receive proper documentation from prescribing physician and send in for approval
• Keep Sales Rep up to date with the status of each patient’s order and any other necessary information
• Explain equipment, insurance coverage and possible payment options to the patient prior to delivery

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Experience:

• Sales support: 1 year (Required)
• Phone etiquette: 1 year (Required)

Work Location: In person