The Customer Care role is vital to the smooth operation of the company and supports many daily activities related to effectively servicing and satisfying our customers.

Essential Duties and Responsibilities

Sales and Marketing Support:

· On-time order management- initiate, track, enter, production plant support, sales force updates.

· Invoicing

· Customer Contact – email and phone

· Customer Set-ups, Coupons, Samples, Data generation

· Track inventory/reorder points for sales/POS materials.

· Report generation and dissemination.

Logistics Support:

· Carrier set-up with timing of loads

· Coordination with Logistics Department for loading

Office Support:

· Operate personal computers to access e-mail, electronic calendars, and other office support software.

· President/CEO administrative support

Other Duties and Responsibilities:

· May perform other duties as assigned including scheduling of events, ordering office supplies, assisting with inventory, etc.

Job Requirements:

· Three-Five years in admin functions related to sales.

· Experience with a business software such as QB or Similar is required

· Experience with Microsoft Suite of products is required. Must be able to handle a wide variety of activities in a fast-paced entrepreneurial environment

Two year degree preferred

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person