JOB DESCRIPTION

Facilities Manager

STRUCTURE

• Section: FE Stores
• Supervisors: Director, Facilities Maintenance
• Status: Exempt

2. SCOPE

The Facilities Manager role is a critical role and is responsible for the management of assigned facilities/personnel, maintenance programs, technician performance and vendor relations in assigned regions in the U.S. Daily responsibilities are primarily focused on leading the Facilities functions for the day-to-day operations of equipment, property, and physical plant and ensure compliance with established maintenance and safety programs and regulatory requirements. The overall execution of responsibilities and delivery of service must be aligned with the team’s Mission, Vision, and Purpose.

3. RESPONSIBILITIES

• Manages, hires, trains, evaluates, and motivates the Maintenance Technician team
• Manages the successful completion of maintenance repairs for stores and buildings in assigned area.
• Recommends to the Director of Facilities Maintenance and Safety the replacement of mechanical and electrical equipment as needed
• Implements and may develop policies and procedures related to maintenance with internal and external partners and ensures compliance
• Oversees overall projects and/or programs and encourages that all are consistent with the Company/departmental goals and objectives
• Researches, negotiates with, and hires external maintenance contractors when required.
• Ensures compliance with applicable Federal, State, and local rules and regulations, including, but not limited to Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT)
• Ensures that all personnel within the Field Maintenance team have undergone all required training and certification classes as required by the industry in which Rebel operates.
• Develops and prepares monthly maintenance reports for Management
• Reviews invoices to ensure accuracy and billing fairness. Approves payments accordingly
• Develops and manages regional operating budgets (including capital), and manages spending based upon Company guidelines and strategy.
• Maintains positive working relationships with all internal and external entities including applicable Federal, State and local officials
• Ensure in-house technician team is performing routine Store Condition reviews and generating when required work tickets to ensure image and operating standards are being maintained and or exceeded.
• Develop measures to evaluate the effectiveness of service levels with reactive and preventative maintenance programs.
• Routinely review and audit In-House technician and service provider work orders and ensure meeting compliance expectations and motivate/coach for improved performance.
• Ensures Technicians & Service Providers are effectively supporting business needs including KPI review /analysis, multiple call analysis, PM scheduled performance and compliance with all maintenance related governance. (Service provider accountably SLA’s)
• Directs and manages all facilities driven projects for equipment, building systems, and betterment replacements.
• Completes other duties, including special projects, as assigned by Leadership

4. QUALIFICATIONS

1. Bachelor’s Degree in Business, Engineering, or equivalent professional level experience.
2. Experience with management of multi-unit operations (preferably retail).
3. 5-7 years of progressive demonstrated construction and/or facilities management experience.
4. 7-10 years of experience with vendor management.
5. Proven record of negotiating complex agreements with service providers.
6. Strong communication skills both written and oral with emphasis on dispute resolution.
7. Strong time management skills and obtains the ability to schedule out key events.
8. Must be willing and able to travel as necessary. (50% and or additional as needed with some overnight travel expected).
9. Ability to perform multi-tasks within competing timelines.
10. General or Strong knowledge of Project management processes.
11. Self-Reliant and Motivated in a non-office environment.

5. PHYSICAL REQUIREMENTS

• Kneeling, stooping, walking, standing, bending, repetitive motion required, and floor to waist lifting required.
• Waist to shoulder lifting required. (overhead lifting not required)