The Business Analyst (Product) is responsible for working directly with clients to provide guidance on the development and implementation of product features and customizations. They are product and industry experts who understand how to engage with clients to ensure that product features are understood, adopted and new features meet business objectives. The Business Analyst works closely with the engineering team to ensure business specifications are clearly documented, effectively communicated, and thoroughly tested. The Business Analyst will perform acceptance/qa testing for product releases and will be able to train customers and internal staff on new and existing product features.

Responsibilities:

Essential duties and responsibilities include the following but are not limited to:

• Reports to the Product Manager
• Be an expert on the Product
• Work with clients to develop business and technical use cases
• Elicit and perform analysis on business and technical requirements
• Produce and deliver high quality concept, design, and business requirement documents to current and potential customers
• Document requirements and user stories and participate in development sprints
• Manage testing efforts in multi-team settings
• Prioritize requirements and create conceptual prototypes and mock-ups
• Develop strategic business models, traceability, and quality management techniques
• Train customers and internal staff on existing and new features as needed
• Apply best practices for effective communication and problem solving

Required Skills and Abilities:

• Experience working directly with customers to understand and analyze their needs
• Efficient multitasking and time management skills
• Excellent verbal and written communication skills
• Ability to prioritize and stay organized in a fast-paced environment
• Proficient in Microsoft Office products
• Ability to quickly learn and utilize new software and systems
• Demonstrates great attention to detail
• Ability to work well with others

Qualifications:

• Bachelor’s Degree or equivalent experience
• 5 years as a business analyst in a healthcare or healthcare product setting
• 5 years working directly with technical engineers in an Agile development framework
• Ability to work with and maintain highly confidential information
• Experience working with healthcare standards such as HL7, Gravity, Davinci, XDS, and FHIR is a plus
• Experience in Social Determinants of Health Networks and Community Information Exchanges is a plus
• Experience guiding the development of highly intuitive user interfaces and end user experiences is a plus
• Consulting experience is a plus

Physical & Mental Qualifications:

• All positions require the ability to work on a computer for at least eight (8) hours per day. This includes fine and gross manipulation (typing and utilizing the mouse), looking at a computer screen for extended periods of time, and visual acuity (reading off of a computer screen). This also includes the ability to sit and stand for a combined period of at least eight (8) hours per day.
• All positions require a minimum and infrequent lifting requirements (laptop).
• No positions require walking requirements apart from the travel and commute as stated in this section.
• All positions require the ability to talk on the phone.
• Most positions require occasional travel.
• Most positions allow for working from home; however, positions based in the New York metro area require commuting requirements into the office.
• All positions require the ability to focus on numerous tasks and project requirements throughout and eight (8) hour workday.
• All positions require the ability to work, communicate, and collaborate with team members, peers, clients, vendors, and other entities that the Company maintains business relationships with.

Ready Computing is an equal-opportunity employer. We do not discriminate with regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.