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JOB OVERVIEW
To provide product supply and customer support to all existing restaurants nationwide in a call center environment. Provide a single touch point to restaurants for replacement units for durable products.
ROLES AND RESPONSIBILITIES
-Handle telephone and/or electronic requests from all levels of Operations and internal customers for new, replacement units, parts, or needed services.
-Access various information resources such as website or in house documents in order to provide information such as pricing, specs, historical data, etc.
-Answer technical questions regarding Furniture, Fixtures, Equipment, Décor and Smallwares to ensure accuracy in purchasing, optimize cost savings, and guarantee ease of processing.
-Research Fixed Asset system to determine write off and communicate to Operations.
-Research and follow up on questions regarding product line with vendors and Operations as requested.
-Obtain appropriate approvals from Operations based on financial authorization levels.
-Input restaurant Smallwares orders into Oracle Order Management module noting special instructions and working closely with Smallwares distribution center to ensure customer satisfaction.
-Verify special shipping requirements with carriers and communicate to Operations as needed.
-Create accurate Purchase Orders (PO) in Oracle based on the orders received from Operations to avoid returns.
-Verify vendor acknowledgement of Purchase Order and ship date and confirm in Oracle.
-Communicate shipments to Operations and assist with installation of equipment using authorized service agents, as requested.
-Verify and make appropriate changes to Purchase Orders for invoice processing.
-Provide warranty assistance to Operations with follow up through resolution.
-Inter Store Transfer as needed; ensure documentation is communicated to all parties concerned; and verify equipment delivery to transferred restaurant.
-Field calls from logistic companies on shipping issues.
-Research online tracking systems for shipments and verify receipt of delivery.
-Support Operations by handling to satisfactory resolutions issues related to linens, pest control, food distribution, Direct TV, Smallwares product complaints, and fresh fish.
REQUIRED TECHNICAL SKILLS
-1-3 years of customer service experience.
-Excellent computer skills in Oracle, Microsoft Office applications, Outlook, and strong working knowledge of the Internet.
-Excellent written and verbal communication skills with ability to interact professionally with other departments and outside contacts.
REQUIRED EDUCATION
-High school diploma or equivalent.
Job Types: Full-time, Contract
Pay: $20.00 - $21.00 per hour
Benefits:
Schedule:
Application Question(s):
Education:
Work Location: In person
Full Time | Contractor
Business Services
$48k-64k (estimate)
05/13/2024
05/20/2024
randstad.com
NUNGAMBAKKAM, TAMIL NADU
>50,000
1960
VISWANATH PUDUKKOD SUBRAMANIAN
$200M - $500M
Business Services
The job skills required for Purchasing Assistant include Purchasing, Pricing, Customer Service, Microsoft Office, Logistics, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Purchasing Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Purchasing Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Purchasing Assistant positions, which can be used as a reference in future career path planning. As a Purchasing Assistant, it can be promoted into senior positions as an IT Procurement Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Purchasing Assistant. You can explore the career advancement for a Purchasing Assistant below and select your interested title to get hiring information.
If you are interested in becoming a Purchasing Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Purchasing Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Purchasing Assistant job description and responsibilities
A purchasing assistant may do the following detailed purchasing procedures, reviewing and monitoring purchasing agreements and writing proposals for vendors.
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Additionally, the purchasing assistant may compile and submit these records to the accounting department to support financial management and reporting.
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Administrative work and data entry are often the largest aspect of the job of a purchasing assistant.
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Purchasing assistants must maintain good relationships with the organization’s vendors.
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Purchasing assistants provide clerical and administrative support to the purchasing department and to the entire organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Purchasing Assistant jobs
All new purchasing assistants will receive on-the-job training where they can learn the purchasing process for that business.
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More experienced purchasing assistants may review vendor bids, conduct negotiations, and assist with decision-making.
04/17/2022: Columbus, OH
They may provide these records to department heads to facilitate budget reconciliation and maintain purchasing department files to simplify repeated orders for regular purchases.
01/30/2022: Anaheim, CA
Usually working under the supervision of a buyer or purchasing manager, they conduct administrative and support activities to keep the purchasing department running efficiently.
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Many purchasing assistants build relationships with vendors and support their organizations’ profitability.
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Step 3: View the best colleges and universities for Purchasing Assistant.