We are seeking a Benefits Administrator for the Total Rewards Department.

This role manages the defined-benefit and defined-contribution retirement plan processes defined by the Total Rewards Manager to include: vendor management processes for all retirement plan vendor-partners; manages the processes for monitoring CDs that fund the retirement plan DDA accounts for annuities to ensure payments can be processed; prepares the annuity payments and maintains annuity files; leads the exit process for all employees who retire. Additionally, this role manages the Long-Term-Disability and Worker’s Compensation, and unemployment claims processes. The Benefits Administrator provides support for all benefit plans Credit Human administers which support employee needs and assists with answering support questions about coverage and eligibility. 

If you have benefits administration experience, you should apply right away!

Highlights:

• Manage vendors to coordinate benefit plans, answer inquiries from employees about benefit plans and coordinate open enrollment activities
• Coordinate benefits for employees and answer inquiries as needed before or after a medical or plan-related procedure with employee through vendor
• Provide answers to inquiries about retirement eligibility and coordinate retirement and exit interviews for retirees
• Create ongoing ways to harvest insight about unmet customer needs and change current practices based on customer feedback
• Provide documentation to support internal and external audits and interact with auditors to answer inquiries
• Document all work results into a dashboard to report output to management

Experience:

Required

• Minimum 3-years of experience with executing and maintaining business operations processes for 3 of the following 4 areas:
  • compliance management
  • vendor management
  • resource management
  • product/service management
• Minimum 3-years of experience with executing business processes through documentation of processes and design/documentation of procedures
• Minimum 3-years of project planning and implementation experience

Preferred

• Experience in Retirement Plan (Defined Benefit and Defined Contribution Plans) process management, payroll coordination and loan management
• Experience with analytical decision making driven by data.
• Experience participating in internal and external audits.
• Experience with ADA, FMLA, Leave Administration
• Experience in managing Workers Comp Plans
• Experience in working with the workforce commission for unemployment plans
• Experience in processing exit interviews

Education:

Required

• High school diploma or equivalent

Preferred

• Bachelor’s degree in business, Human Resources, or similar

Licenses & Certifications:

Required

• HIPAA Certification

Preferred

• Career related certification, or ability to obtain one within 2-years

Skills & Knowledge:

Required

• Demonstrated ability to plan, organize, resource and track project plans on a rolling 9-month calendar
• Demonstrated customer relationship management and business partnering skills
• Strong interpersonal communication and writing skills
• Teamwork and working with senior level management
• Analytical skills
• Demonstrated knowledge of federal/state employment law/compliance/HRIS/HIPAA
• Advanced Microsoft skills in Word and Excel
• Vendor management and coordination skills
• Change management, conflict management and customer orientation skills
• Agile learner

Schedule: Monday-Friday, 8:30 am-5:30 pm

Level of Work: 2B

Minimum Starting Salary: $63,167

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.