Job Title: Field Engineer 4
Location (On-site, Remote, or Hybrid?): Windsor Locks, CT (onsite)
Contract Duration: Contract until 01/25/2025
FE 4 Job Description:

• As a Field Engineer 4, you will work in a highly directed environment.
• Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
• You will also perform other non-troubleshooting duties.
• Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.

Responsibilities:

• PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
• Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
• May perform routine installs, moves, adds and changes as part of a directed team, including: ·
• Complex desktop and laptop break fix work ·
• Whole unit replacement ·
• Simple desktop printer fixes
• Load software with a script

Required Skills: DELL Desktop PC, Install/Support, Expert A Certification

Job Type: Full-time

Salary: $21.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Field service: 2 years (Required)
• PC: 2 years (Required)
• PC Peripherals: 2 years (Required)
• Help desk: 2 years (Required)
• Service desk: 2 years (Required)
• DELL Desktop PC: 2 years (Required)
• Install/Support: 2 years (Required)

License/Certification:

• CompTIA A (Required)

Ability to Commute:

• Windsor Locks, CT 06096 (Required)

Work Location: In person