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Overview:
We are seeking a skilled Front Desk Supervisor to oversee the daily operations of our front desk area. The ideal candidate should have a strong background in hotel management and exceptional guest relations skills.
Responsibilities:
- Manage all front desk activities, including check-ins, check-outs, and resolving guest issues
- Train and supervise front desk staff to ensure high-quality customer service
- Coordinate with other departments to ensure smooth operations
- Handle reservations, cancellations, and inquiries promptly and professionally
- Perform night audit duties as needed
- Maintain knowledge of hotel services, local attractions, and events
- Ensure compliance with company policies and procedures
Experience:
- Proven experience in hotel management or a similar role
- Proficiency in phone systems and front desk software
- Strong hospitality and guest relations skills
- or multilingual proficiency is a plus
- Excellent phone etiquette and communication skills
This position offers a competitive salary, opportunities for career growth, and a dynamic work environment. If you have a passion for hospitality and leadership, we invite you to apply for the Front Desk Supervisor position with us.
Job Type: Full-time
Pay: $18.30 - $18.92 per hour
Benefits:
Schedule:
Work setting:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
$35k-49k (estimate)
05/11/2024
05/18/2024
The job skills required for Front Desk Supervisor include Customer Service, Leadership, Guest Relations, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
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Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
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Step 3: View the best colleges and universities for Front Desk Supervisor.