178 Front Desk Specialist Jobs in Orlando, FL
Community Health Center is Hiring a Front Desk Specialist Near Orlando, FL
- No weekends for the majority of our centers, 10 Paid Holidays and early Fridays
- A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plan, and more.
- Competitive compensation with advancement opportunities and tuition / training reimbursement.
- Awarded “Best and Brightest Companies to Work for in the Nation” in 2018, 2019, 2020, 2021 and 2022.
- Awarded “Top 100 Workplaces for Growing Families” by Orlando Sentinel.
- Modernized and attractive health centers, that patients love.
- Must be able to accurately perform job duties at a Center with 5 or more scheduling templates or requires both medical and dental front desk responsibilities.
- Participate in team meetings to communicate and address patient care and operational requirements.
- Greet patients with a smile and introduce self.
- Resolve patient requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
- Provide prompt and accurate service to promote patient loyalty.
- Excellent communication skills and problem-solving abilities.
- Obtain accurate patient demographic information and Pharmacy of choice.
- Copy insurance cards/driver’s license.
- Keep patient apprised of wait times.
- Collect applicable co-pays.
- Verifies patient insurance coverage.
- Accurately schedule all patient appointments.
- Record all cancellations and No Show’s; send “No Show” letter.
- For scheduled patients – maintain a “quick call” list for cancellations.
- Post charges; cancellations.
- Accept patient payments; stamp back of checks (obtain driver’s license number and signature); enter account number on credit card receipt.
- Post payments to computer accurately and in timely manner (no later than one day after payment is received).
- Prepare revenue for bank deposit and give to Center Manager for timely depots.
- Prepare and balance daily Operator/Location Close Report; obtain Manager signature
- Answer telephones; transfers call to appropriate staff.
- Take messages and place them in designated area.
- Answer phone queries from other facilities, public health units, etc.
- Manages Outlook mail and calendar daily.
- Demonstrates practical knowledge in the use of the computer terminal.
- Interview patients to determine employment status, insurance coverage(s) and insurance plan deductibles; sliding fee scale, and eligibility for payment plans.
- Contact patients for payment plans (as required).
- Enter patient data into computer, update yearly or as needed.
- Assist patients with billing problems.
- Assist patients with Medicaid eligibility application and/or other payer programs.
- Respond to questions regarding patient balances, collections, and insurance.
- Audit patient charts.
- Discuss supplies required for downtime procedures.
- Generates end-of-day closing reports and procedures. Balances cash, checks and credit card charges.
- Maintain confidentiality of patient information.
- May be required to travel to other CHC locations.
- Perform other duties as assigned or necessary.
- High school diploma or equivalent required.
- 1 year of front office experience including Electronic Medical Records preferred.
- Exceptional customer service skills.
- Previous dental office experience preferred.
- Experience with Care Credit financing preferred.
- None
- Bi-lingual preferred.
- Able to work flexible hours.
Job Summary
Full Time
Social & Legal Services
$31k-43k (estimate)
04/26/2023
07/21/2024
JERICHO, VT
25 - 50
2011
JOHN R BROOKLYN
<$5M
Social & Legal Services
Related Companies
The job skills required for Front Desk Specialist include Front Office, Customer Service, Scheduling, Problem Solving, Credit Card, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Specialist positions, which can be used as a reference in future career path planning. As a Front Desk Specialist, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Specialist. You can explore the career advancement for a Front Desk Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Specialist job description and responsibilities
A Front Desk Agent ensures customers receive the best service possible from the property.
01/29/2022: Charleston, WV
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
03/26/2022: Cheyenne, WY
The Front Desk Specialist will greet all patients and support the Front Desk area by efficiently and correctly completing the registration process for office visits and provide coverage for Operator as needed.
03/13/2022: Savannah, GA
Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel.
12/27/2021: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Specialist jobs
Many employers seeking front office help will often note when an open position requires little or no experience.
01/09/2022: Helena, MT
When writing, consider these typical front desk receptionist job responsibilities.
12/27/2021: Orange, CA
Using an array of visual examples, the facilitator will help participants discover both obvious and subtle signals front-desk employees give before saying a single word when encountering others.
03/08/2022: Billings, MT
Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
12/31/2021: Green Bay, WI
Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.
12/28/2021: Modesto, CA
Step 3: View the best colleges and universities for Front Desk Specialist.
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