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Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.
Position: Customer Service Representative
Position Reports to: Branch Manager/CSR Director
Branch: Patient Aids
Position Summary
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.
Let’s start with what’s important to you. The Benefits.....
Essential Responsibilities:
Have a comprehensive understanding of the following:
Position Qualifications
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
Full Time
$33k-41k (estimate)
04/27/2024
05/13/2024
quipthomemedical.com
Newport, KY
25 - 50
Skilled Nursing Services & Residential Care
The following is the career advancement route for Customer Service Representative (Repair Coordinator) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Repair Coordinator), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Repair Coordinator). You can explore the career advancement for a Customer Service Representative (Repair Coordinator) below and select your interested title to get hiring information.