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Customer Service Representative
Quantrell Subaru Lexington, KY
$30k-38k (estimate)
Full Time 5 Months Ago
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Quantrell Subaru is Hiring a Customer Service Representative Near Lexington, KY

Quantrell Auto Group is home to Cadillac, Subaru and Volvo franchises along with a pre-owned lot, an outstanding service department and a body shop. Many of the current employees have been with the company for 30 years or more. In addition to serving its customers, Quantrell Auto Group has been very active in many charitable organizations over the years. This dedication to community service is an integral part of the Quantrell philosophy. Apply below to join the team!

Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan Match
  • Paid Vacation
  • Short/Long Term Disability
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Discounts on products and services
  • Above average industry pay

RESPONSIBILITIES

  • Answer inbound Service Leads
  • Ensure that all calls presented are answered promptly and professionally
  • Follow up with all prospects 
  • Utilize sales retention tools to set appointments
  • Ensure that all outbound calls such as (not limited to) No Show, Confirmations, Marketing follow up and Task list calls are made in a timely and effective manner
  • Consistently maintain daily , weekly, and monthly goals which correspond to the objectives of the dealer and your individual performance
  • Ensure that the appointments are set consistent with policy/evenly distributed and set for the appropriate date and times
  • Perform other duties as assigned
  • Maintain a professional code of conduct at all times
  • Maintain office supplies for specific location

REQUIREMENTS

  • Excellent communication and organizational skills
  • Experience using Microsoft Office suite
  • Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary

JOB TYPE

Full Time

SALARY

$30k-38k (estimate)

POST DATE

12/06/2022

EXPIRATION DATE

02/20/2024

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Quantrell Subaru
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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