About Us:
Quality Service and Repair is a Multi-State Handyman Service that provides a wide range of repair, maintenance, and improvement services to residential clients across multiple states. Our mission is to deliver top-notch customer service and quality workmanship on every project. We are seeking a dedicated and organized Administrative Assistant to join our dynamic team and support our operations across various locations.

Job Description:
The Administrative Assistant will play a crucial role in ensuring the smooth operation of our multi-state handyman services. This position requires excellent organizational skills, attention to detail, and the ability to handle a variety of tasks in a fast-paced environment. The successful candidate will provide administrative support to our management team, coordinate with field staff, and assist in maintaining efficient office operations.

Responsibilities:

• Answer and direct phone calls, emails, and other inquiries from clients, vendors, and team members.
• Schedule and coordinate appointments, meetings, and job assignments for field staff across multiple states.
• Maintain and update company databases, records, and files, ensuring accuracy and confidentiality.
• Assist in preparing and processing invoices, purchase orders, and expense reports.
• Handle customer service inquiries and resolve issues promptly and professionally.

Qualifications:

• High school diploma or equivalent; Associate’s or Bachelor’s degree in Business Administration or a related field is preferred.
• Proven experience as an administrative assistant or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with CRM software.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to work independently and as part of a team.
• Detail-oriented with the ability to manage multiple tasks simultaneously.
• Knowledge of the handyman or construction industry is a plus.
• Must be able to work flexible hours and occasionally travel if needed.

Benefits:

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for career advancement and professional development.
• Supportive and collaborative work environment.

How to Apply:
Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience

QSR is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $30,000.00 - $40,000.00 per year

Application Question(s):

• What makes you a good candidate for this position?

Experience:

• Customer service: 5 years (Required)
• Administrative: 5 years (Required)

Work Location: In person