Position Summary

An Assistant Executive Housekeeperis responsible for ensuring the overall cleanliness of the hotel. The AssistantExecutive Housekeeper will assist the Executive Housekeeper with all dutiesincluding training, room inspections, and inventory control to ensure 100percent guest satisfaction. 

Responsibilities

• Monitoringand maintaining inventory control (linen, room supplies, etc.)

• Knowledgeof and ability to perform opening/closing procedures for the housekeepingdepartment as needed

• Inspectingrooms daily to ensure brand standards and overall cleanliness

• Ensuringthat all maintenance issues are reported immediately

• Communicationof room status to all divisions

• Participatingin all housekeeping department meetings, luncheons, and functions

• Assistingwith all training efforts throughout the housekeeping department

• Embracing,enforcing, and promoting the QTR culture throughout the housekeeping department

• Embracingand demonstrating the core ideology daily

• Ensuringall rushed/transferred rooms are handled smoothly and efficiently

• Ensuringthat housekeeping carts are organized and ready for daily work

• Operatingwith a guest satisfaction urgency and strives for 100 percent guestsatisfaction at all times

• Promotingand encouraging team work at all times

• Monitoringand logging key control

• Hasa strong knowledge of Executive Housekeeper duties in order to be able to backup this position

• Providinginformation to guests about hotel services, facilities, and other amenities

Requirements

• Priorhousekeeping experience is required – experience in a hospitality setting ispreferred

• Stronginitiative and work ethic

• Punctual, reliable, and regular attendance

• Strongattention to detail

• Customer-serviceoriented and excellent interpersonal skills

• Strongmultitasking and organizational skills

• Abilityto work in a fast-paced environment

• Excellentcommunication skills – verbal and written

• Excellenttime and project management skills