Hampton Inn & Suites

111 Hampton Woods Ln.

Raleigh, NC 27607
Position Summary

A Room Attendant is responsible for the cleanliness and overall appearance of guest rooms.

Responsibilities

• Vacuuming and sweeping carpets and floors
• Mopping floors as needed
• Dusting, brushing, polishing, and vacuuming furniture
• Dusting and cleaning room decorations, appliances, and structural surfaces (e.g. wall fixtures, window sills, vents, etc.)
• Changing linen and making beds
• Cleaning showers, tubs, sinks, and bathroom items
• Removing used guest amenities and trash
• Replenishing guest amenities and supplies
• Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance
• Checking for damaged linens
• Completing assigned deep-cleaning projects
• Reporting lost and found articles, maintenance problems, or special room problems (e.g. pets in the room) to a supervisor
• Maintaining storage rooms and stocking carts
• Emptying linen from housekeeping carts into laundry cart
• Recording room status on work assignment sheets
• Providing information to guests about hotel services, facilities, and other amenities
• Providing information to guests about local attractions/services

Requirements

• Prior housekeeping experience is a plus
• Strong initiative and work ethic
• Punctual , reliable, and regular attendance
• Strong attention to detail
• Customer-service oriented and excellent interpersonal skills
• Strong multitasking and organizational skills
• Ability to work in a fast-paced environment