93 Customer Care Representative Jobs in Fort Worth, TX
Qualbe Marketing is Hiring a Customer Care Representative Near Fort Worth, TX
Job Description
At Qualbe, we're more than just a company; we're a community. Having won several local and national awards for being one of the best places to work, we pride ourselves on a culture that fosters growth, innovation, and well-being. We're looking for passionate individuals to join our 1Dental team and help us continue to provide exceptional service and care to our customers.
As a Customer Care Representative, you will be at the heart of our operations, ensuring that every 1Dental customer receives top-notch support and service. Your role will involve answering customer inquiries, resolving issues, and maintaining high satisfaction levels by offering tailored solutions that meet each customer's unique needs.
Responsibilities:
- Respond to customer inquiries via phone, email, and live chat.
- Provide accurate information about 1Dental plans and services.
- Resolve complaints and issues with a customer-first attitude, ensuring all interactions are handled with empathy and efficiency.
- Maintain a detailed record of customer interactions, transactions, and feedback.
- Work collaboratively with team members to improve overall customer experience.
- Participate in training sessions to stay updated on product knowledge and customer service practices.
Qualifications:
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening abilities..
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- High school diploma; further education will be considered a plus.
Why Join Us?
- Award-Winning Culture: Be part of a company recognized for its outstanding workplace and employee satisfaction.
- Career Growth: Opportunities grow professionally in a supportive environment.
- Benefits: Competitive compensation package, health benefits, paid time off, and more.
- Work-Life Balance: Flexible working hours and supportive team dynamics.
Ready to make a difference in the lives of thousands while growing your career in a celebrated company? Apply today and help us shape the future of dental care!
Job Summary
Full Time
$36k-45k (estimate)
05/05/2024
05/18/2024
qualbe.com
NORTH RICHLAND HILLS, TX
25 - 50
1997
RANDALL MEINEN
$5M - $10M
Business Services
Related Companies
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.
