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Customer service coordinator
$36k-45k (estimate)
Full Time | IT Outsourcing & Consulting 2 Months Ago
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Pyramid Consulting, Inc. is Hiring a Customer service coordinator Near Hanover, PA

Immediate need for a talented Customer Service / Coordinator . This is a 08 Months Contract opportunity with long-term potential and is located in Hanover, PA (Hybrid) .

Please review the job description below and contact me ASAP if you are interested.

Job ID : 24-18783

Key Responsibilities :

  • A customer service assistant is the primary point of contact between a business and its customers.
  • If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant.
  • The job is ubiquitous in business every company has customers to care for and may go by other titles, such as information assistant or retail assistant.
  • Customer service assistants may work with customers by phone, online or in person.

Key Requirements and Technology Experience :

  • Assoc Degree Required.
  • Customer Service experience preferred.
  • Strong attention to detail.
  • Good communication and client interface skills.
  • Prioritize work received and complete in a timely manner utilizing sound judgment in making and implementing corrective action.
  • CSR and work management / Workload experience.
  • Heavy data entry along with CSR.
  • Need Microsoft suite experience, with Excel skills.
  • Will be trained on SAP.

Our client is a leading Manufacturing Industry and we are currently interviewing to fill this and other similar contract positions.

If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Last updated : 2024-05-20

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$36k-45k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

07/12/2024

WEBSITE

pyramidci.com

HEADQUARTERS

CHARLOTTE, NC

SIZE

1,000 - 3,000

FOUNDED

1996

TYPE

Private

CEO

EMMA ADAMS

REVENUE

$200M - $500M

INDUSTRY

IT Outsourcing & Consulting

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About Pyramid Consulting, Inc.

Pyramid Consulting is a recruitment process outsourcing firm that provides software development and IT staffing solutions.

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The job skills required for Customer service coordinator include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service coordinator positions, which can be used as a reference in future career path planning. As a Customer service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service coordinator. You can explore the career advancement for a Customer service coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Coordinator job description and responsibilities

Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.

01/06/2022: Las Cruces, NM

The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.

02/22/2022: Amarillo, TX

The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.

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Deliver excellent customer service and lead by example.

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Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.

02/25/2022: Harlingen, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Coordinator jobs

A passionate customer service advocate with strong critical thinking skills.

01/23/2022: Rochester, MN

CS coordinator may also provide the clients with product and service knowledge.

12/21/2021: Scranton, PA

The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.

03/15/2022: Akron, OH

The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.

03/02/2022: Albuquerque, NM

As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.

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Step 3: View the best colleges and universities for Customer Service Coordinator.

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