HR Generalist
Home Office
About Puttshack:
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.
Our Purpose : To bring everyone in to play.
Our Vision: To be the universal answer to the question 'Where should we get together?'
Our Mission: To create lasting memories for people of all generations through a shared, world-class entertainment experience.
Our Values:

• Bring your 'A' game. We strive for excellence in everything we do.
• Lead the Way Our associates embrace and are inspired by change.
• Own the Fun We revel in our guests' enjoyment.
• Care Deeply - We take great care of our guests, our associates and the communities we call home.

Location: Home Office, Chicago
Reports to: Head of People & Talent
Position Summary:
As an HR Generalist reporting directly into the Head of People, you will provide support to drive people and talent strategies for our corporate teams to champion our unique culture. This role will focus on identifying and implementing solutions in support of evolving business needs, ensuring that the overall organization and culture are designed around strategic talent growth with a strong focus on talent development, succession planning and a culture of inclusion. The HR generalist serves as a partner to Home Office associates on HR related issues which may include performance management, workforce planning, associate relations, organizational and leadership development, compensation, and benefits. This is a hybrid role; three days from our Home Office, located in Chicago.
Position Responsibilities may include, but not limited to:

• Assess and anticipate HR-related needs, communicating needs proactively within the HR department and across the operating business units
• Develop partnerships across business units to deliver value added service to management and associates that reflect the business objectives of the organization.
• Provide administrative support to the Head of People for talent programs, policy and procedures, employment/labor laws, conflict resolution, change management and organizational development while effectively mitigating business and company risk.
• Assist with conducting associate relation investigations, maintain investigation files, and partner with stakeholders on high-risk cases.
• Support the development and implementation of broad people strategies, working cross-functionally to drive department specific projects and initiatives.
• Assist with recommending and implementing strategies for enhancements to Associate Relations/Human Resources Programs to include process improvements, innovative solutions, policy changes and/or major variations from established policy.
• Work with Talent Acquisition to support hiring for key corporate positions.
• Administers the annual review, preparation and administration of the wage and incentive program; provide support to managers with promotions, annual salary increases cycles, and minimum wage increases as needed.
• Provide administrative support for corporate associates, answering questions and trouble shooting issues across benefits, payroll, time off, etc.
• Partner with Head of People and Talent, as well as Learning & Development team, to conduct analysis of training needs, and assist with the delivering of compliance and leadership programs.
• Promote and advocate for workplace engagement and provide support for ongoing efforts.
• Other projects or duties as assigned.

Required Skills and Experience:

• Bachelor's degree or equivalent job experience is required.
• 3-5 years' experience as an HR generalist with knowledge across multiple HR disciplines.
• Experience within the hospitality or retail environment is preferred.
• Knowledge of HR/labor laws, proven ability to handle confidential information and familiar with national and local legislation with experience in employee relations and HR compliance.
• Strong interpersonal skills: ability to interact and build relationships with all levels of internal and external stakeholders.
• Ability to prepare and present information to guests, more senior associates, vendors, and management.
• Ability to work as a self-directed individual taking initiative to identify and address business needs.
• Ability to manage multiple conflicting priorities.
• Flexible, enthusiastic, and resourceful leader with a true passion for the business of people.
• Possessing a friendly and approachable demeanor with strong problem-solving skills.
• Proficiency in MS Office Word, Excel, Outlook, Power Point
• Must be able to travel up to 20% to support business needs.
• This position must pass a post-offer background check.

Physical Requirements:

• Work environment-the marketing team works in the office 3 days of the week. The team operates at a fast pace, with an always willing to help mentality.
• Physical demands-the physical demands of the job include bending, sitting, lifting and driving.

What's in it for you:

• Paid PTO
• Health insurance: medical, dental, and vision
• 50% off Food & Beverage
• Free Mini Golf
• Paid Parental Leave

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.