Description

The Surgical Scheduler is responsible for performing secretarial duties for physician, which includes knowledge of medical terminology, surgical booking and hospital procedures.

Key Responsibilities:

• Able to effectively deliver quality patient care and follow through with physician orders
• Excellent written and verbal communication skills
• Able to conduct oneself in a professional and positive manner on a consistent basis and during challenging situations.
• Organized and detail-oriented
• Reliable and able to adjust work schedule according to patient/clinic needs
• Handle inter-office correspondence.
• Opening and distribution of mail for Physician.
• Maintaining Physicians files.
• Maintaining Physicians surgical schedule.
• Answering phone calls.
• Entering all calls in Athena.
• Scheduling patient surgeries, pre and post operative appointments, and preparing paperwork.
• Scheduling all surgeries in Filemaker.
• Entering Physicians billing information in Filemaker, if applicable.
• Liaison between Physician and Hospital.
• Liaison between Physician and patient.
• Triaging of patient calls.
• Facilitating patient interaction with other FOI departments.
• Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute
• All other duties assigned.

Qualifications

• High school diploma.
• Administrative Assistant experience preferred.
• Proficient in Excel and Word.