242 Client Service Representative Jobs in Phoenix, AZ
ProCraft Cabinetry is Hiring a Client Service Representative Near Phoenix, AZ
The Client Services Representative (CSR) will be responsible for processing orders diligently, timely, and accurately; as well as scheduling all incoming orders, both internal and external. The CSR will also execute administrative and sales-related responsibilities that relate to client relations management to ensure that customers have a positive experience!
- Create and process orders with diligence and accuracy, and send necessary quotes/drawings/receipts to the client in a timely manner.
- Use proper grammar notation exhibiting concise, professional communication skills.
- Detect any potential problems with the sales process and share with your manager to offer independent solutions and alternatives.
- Maintain daily awareness of deadlines and responsibilities.
- Effectively multi-task while maintaining clarity and proper prioritization management.
- Communicate inventory statuses accurately to your clients.
- Provide effective customer service via the phone, email, direct-interaction and fax.
- Follow-up with clients after their order has been completed, and gather feedback.
- Answer your communications in a timely manner, giving undivided attention to the client.
- Offer assistance and help the customer with inquiries.
- Monitor and reply to online reviews about the business and report them to your manager.
- Manage the reception area and keep it clean, as needed.
- Other duties as assigned by your manager.
Ability to meet deadlines, exhibit great attention to detail, and communicate in a professional, concise manner. A thorough understanding of standard business practices, problem-solving skills, as well as a clients-first attitude is necessary for success. Familiarity with cabinet fabrication, terminology or similar industry experience is highly preferred, but not required.
Minimum Qualifications
- Working knowledge of Microsoft Office products (Excel, Word, Power Point).
- 1-2 years of related client service experience.
- Understanding of basic software systems and products.
- Proven communication skills.
This job description in no way states or implies these are the only duties to be performed by the employee occupying this position. The incumbent will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor or manager.
This document does not create an employee contract, implied or otherwise other than an “at will” relationship.
Job Summary
Full Time
Durable Manufacturing
$55k-71k (estimate)
04/11/2023
06/03/2024
procraftcabinetry.com
NASHVILLE, TN
50 - 100
2010
HUI CHEN
$5M - $10M
Durable Manufacturing
Related Companies
About ProCraft Cabinetry
We are a kitchen and bath cabinet manufacturer creating timeless styles for every taste. We manufacture every cabinet ourselves taking pride in both craftsmanship and quality. Weve spent our 40 years in the industry streamlining our process which enables us to pass significant savings onto our customers. With unparalleled service, we want to make working with ProCraft as easy (and rewarding) as possible.
The job skills required for Client Service Representative include Customer Service, Problem Solving, CSR, Scheduling, Microsoft Office, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
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Client service representatives are responsible for taking care of users who have a hard time with some business element.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
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Should have a proven customer support experience or experience as a client service representative.
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Learn to resolve problems and prevent client dissatisfaction.
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One year related experience required with customer service preferred.
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Step 3: View the best colleges and universities for Client Service Representative.
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