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Operations Manager
$101k-125k (estimate)
Full Time | Business Services 2 Months Ago
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PRO EM National Event Services is Hiring an Operations Manager Near Orlando, FL

Job Summary:
The Operations Manager will ensure all distribution activities are met as scheduled; as well as manage dock shipping/receiving, inventory control and any other related duties.
Responsibilities:
  • Work within designated Operations Labor and Non-Labor COGS budget and help to control sub rentals and consumable supplies through proactive management.
  • Evaluate/manage PRO EM current processes and implement changes, if necessary, with input from VP, Operations and COO.
  • Evaluate, design, and implement a process to conduct annual inventory and on-going cycle counts while ensuring that all equipment is accounted for accurately in the inventory system.
  • Evaluate, design, and implement a process to account for accuracy and quality of equipment loaded for delivery and the corresponding reconciliation of that equipment upon return.
  • Design a quality control process to inspect all incoming equipment for condition – clean, repair and return to inventory.
  • Daily management of the warehouse, Ecology and Asset/Equipment departments to include asset care and staging of orders.
  • Logistics management of our equipment yards to include organization, cleanliness and proper ingress and egress.
  • Coach and train team members on all aspects of equipment management and hold Associates accountable, as necessary.
  • Ensure that each associate has a development path and receives a performance appraisal on an annual basis.
  • Provide a quarterly cost-analysis/business model for new purchase’s and repair of existing equipment.
  • Lead our TOC efforts to ensure only quality rental-ready equipment/correct quantities get loaded and sent to jobs.
  • Ensure that routing, assignment of crew labor and time on job allotted DOES NOT exceed 12% of total revenue of respective contract.
  • Manage daily and weekly schedules of warehouse staff labor consistent with a budget of 6% of total annual revenue
  • Anticipate future business and inventory needs based on reservations in POR to maintain a 40-hour week for all Delivery & Dispatch Associates.
  • Interface with Account Executives, Project & Event Managers and Management Team to collect all information (maps, schedules, delivery instructions, etc.) necessary for successful delivery of contracts AND ensure that information gets to Routing Supervisor, Drivers and crews.
  • Work with warehouse Associates to ensure all orders are filled accurately and with clean, functional equipment.
  • Manage the Dispatch and Delivery team to include the day Dispatch, Supply Cage, Day Loaders and Night Loading Crew.
  • Work with Account Executives on weekly recap meetings.
  • Maximize use of all PROEM resources to achieve objectives listed above.
Requirements:
  • Minimum of 3 years’ experience in Management or Warehouse Distribution required
  • Strong interpersonal and leadership skills required
  • Strong focus on accountability and logistics required
  • Prior warehouse experience required
  • Previous dispatch and inventory control experience required
  • Excellent customer service and ability to communicate with all levels of the organization required
  • Spanish bilingual communication skills a plus
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$101k-125k (estimate)

POST DATE

02/20/2024

EXPIRATION DATE

06/29/2024

WEBSITE

proem.org

HEADQUARTERS

PHOENIX, AZ

SIZE

500 - 1,000

FOUNDED

1987

CEO

BRAD KRAMER

REVENUE

$10M - $50M

INDUSTRY

Business Services

Show more

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The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.

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