PrideStaff on behalf of a client is looking for a Customer Support Representative in the Broward County Area! This individual will provide product/service information and resolve customer accounts' issues seamlessly and professionally.

Responsibilities & Qualifications:

• Serving customers via phone and email by providing product and service information
• Resolving product and service problems and processing orders/returns.
• Answering product and service questions via phone and email and suggesting information about other products and services.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; and following up to ensure resolution.
• Multi-tasking, attention to detail, time management, and being well-organized are skills that will better assist in completing the duties at hand.
• Always maintain a positive and empathetic attitude
• Previous experience in Customer Care is a must
• Bilingual in English and Spanish is a PLUS!

Schedule: Monday to Friday 8:00 am to 5:00 pm
Candidates must have the flexibility to work weekends when needed.

Must be willing to submit to a Background check and Drug test.

PrideStaff is an equal-opportunity employer.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 3 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Work Location: In person