Recent Searches

You haven't searched anything yet.

5 Operations Support Center Specialist Jobs in St Louis, MO

SET JOB ALERT
Details...
Premium Retail Services
Premium Retail Services
St Louis, MO | Full Time
$40k-51k (estimate)
1 Month Ago
Acosta Group
St Louis, MO | Full Time
$50k-68k (estimate)
2 Months Ago
Acosta Group
St Louis, MO | Full Time
$70k-89k (estimate)
2 Months Ago
Acosta Group
St Louis, MO | Full Time
$59k-75k (estimate)
7 Months Ago
Acosta Group
St Louis, MO | Full Time
$63k-76k (estimate)
7 Months Ago
Operations Support Center Specialist
Premium Retail Services
$40k-51k (estimate)
Full Time | Business Services 1 Month Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Premium Retail Services is Hiring an Operations Support Center Specialist Near St Louis, MO

As an Operational Support Specialist, you'll provide merchandising evaluations through photo and service order reviews. This position emphasizes the delivery of premium customer service, ensuring dependable 360 knowledge, and a clear path of resolution and/or escalation via calls, texts, chats, and emails from Acosta & Premium employees as well as retail store associates and managers. Additionally, you'll assist employees and peers with daily OSC operations.
What’s in it for you?
  • A competitive salary with a full benefits package.
  • Be a part of a collaborative and culture-oriented team. 
What will you do?
  • Choose grades that may affect the field merchandisers' scorecards. 
  • Complete quality checks on new jobs/actions. 
  • Answer phone calls with professional phone etiquette. 
  • Document issues with proper grammar and spelling. 
  • Email internal business partners from Client Accounts, Field Operations, HR, Payroll, I.T., and others with escalation reports. 
  • Navigate multiple cloud-based applications for functionality and resources.
  • Escalate trends to supervisor.
  • Perform other duties a required. 
How will you succeed?
  • Demonstrate proficiency in typing and navigating multiple browsers. 
  • Exhibit professional phone etiquette. 
Experience and Qualifications
  • High school diploma or equivalent required. 
  • Experience in a contact center or office setting is required. 
  • Experience in retail or merchandising is a plus. 
  • Familiarity with Microsoft Office tools is a plus. 
Work Environment and Physical Requirements
  • Ability to work in an environment where viewing a computer monitor for 100% of the shift is required. 
  • Must be able to sit for long periods and may need to wear personal protective equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 
So, are you Premium’s next Operations Support Center Specialist?
#WeArePremium

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$40k-51k (estimate)

POST DATE

03/04/2024

EXPIRATION DATE

04/11/2024

WEBSITE

premiumretail.com

HEADQUARTERS

PLANO, TX

SIZE

7,500 - 15,000

FOUNDED

1985

CEO

CHERYL MCKEEVER

REVENUE

$200M - $500M

INDUSTRY

Business Services

Related Companies
About Premium Retail Services

We work across the U.S. and Canada to help brands build winning strategies in stores and beyond. We're approved, preferred, and winning sales in more retail channels than anyone. When you work with Premium, youre gaining a collaborative and accessible partner focused on finding new opportunities to maximize ROI. Ultimately, its our commitment to partnership that has driven consistent growth for over 36 years. Much has changed about the way we shop since 1985, but Premium remains the same values-driven organization.

Show more

Premium Retail Services
Full Time
$64k-85k (estimate)
Just Posted
Premium Retail Services
Full Time
$57k-77k (estimate)
Just Posted
Premium Retail Services
Full Time
$52k-71k (estimate)
Just Posted