**Start your career with Premium.** \#WeArePremium **Operations Support Center Supervisor** **General Information** **Company:** PRE-US **Location:** St Louis, Missouri, 63146 **Ref #:** M55693 **Function:** Corporate **Employment Duration:** Full-time **Benefits:** Medical, dental and vision insurance Company-paid life insurance, short-term and long-term disability 401k program Generous Paid Time Off (PTO) program **Description and Requirements** **Operations Support Center Supervisor** As an Operations Support Center Supervisor, you will motivate and train a high-performing, fun loving, cross-trained team of Operations Support Representatives, Specialists, Leads and Temps. **What’s in it for you?** * Enjoy the perks of joining a Top Workplace in St. Louis. * Support from a collaborative team environment. * Premium-provided training to help elevate your skills. * Room to grow with Premium – we love promoting from within. **What will you do?** * Handle workflow management of 100K assignments annually. * Forecast capacity and communicate performance metrics. * Coach and encourage great attendance, performance and behavior. * Identify trends and partner with Client Account Managers to create a solution. **How will you succeed?** * Using your stellar problem-solving skills to offer creative solutions. * Leveraging your exceptional ability to multi-task in a fast-paced environment . * Proving your expertise in the Microsoft Office Suite and similar programs. **What skills should you have?** * Exceptional customer service skills required. * Microsoft Office Suite experience required. * Analytic skills required. . * Problem solving skills and critical thinking a must. **\#WearePremium** Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer