Poul’s Landscaping & Nursery, Inc. was founded in 1966 and has been family owned and operated ever since. We are the trifecta of landscaping companies – we have a full-service maintenance department, a design/build department, and a wholesale nursery in two locations. Our company stands by our work, is extremely responsive to our clients, and appreciates and respects our employees. Poul’s has been “growing dreams into reality” for almost 60 years and is a company that our clients and employees trust.

We have an immediate opening for a full-time Administrative Assistant/Receptionist. Our ideal candidate takes pride in high-quality customer service, enjoys a small-office atmosphere, and is the cornerstone of communication externally and internally.

You will be the first impression of our company for potential clients; provide effective, thoughtful, and patient customer service to our existing and new customers. This role will be the center of employee communication at the office. The best news is that our customers are friendly and have often worked with us for years, and your potential co-workers are darn nice people!

Position: Administrative Assistant/Receptionist

Description:

· Answer phone calls, schedule meetings, and greet visitors

· Onboard new customers and update existing customer information via online database

· Distribute client information to the proper departments (Construction, Maintenance, Nursery & Tree Sale)

· Review client requests and follow-up on all inquiries

· Manage the company email inbox

· Provide support with companywide projects, as needed

· Assist with employee communication via email, phone, in-person, etc.

Required Skills & Knowledge:

· Proficient in Microsoft Office (Excel, Outlook & Word)

· Willing and able to learn new computer programs (CRM, legacy company system, etc.)

· Fluent in English and Spanish (verbal and written)

· Ability to switch tasks while maintaining accuracy and completing task(s) successfully

· High degree of attention to detail

Compensation & Benefits:

· Health insurance with a portion of the premiums paid by the company

· 401K with company match

· Paid holidays

· Paid time off

· Educational opportunities and tuition reimbursement

Education:

· High School Diploma and/or GED equivalent

· Associate degree preferred

Schedule:

· 8-hour shift

· Onsite, in-office

· Monday-Friday, 9am-5pm; adjusted winter hours (based on business needs)

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What is your compensation expectation for this position?

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person