107 Call Center Representative Jobs in Tampa, FL
PolicyScout TPA is Hiring a Call Center Representative Near Tampa, FL
POLICY SCOUT IS NOW IN TAMPA!
PRIMARY PURPOSE: Well established call center looking for motivated individuals to take inbound and outbound calls, and transfer customers to the correct insurance providers based on customers current coverage (if any) Starting pay at $18.25 plus commission. Sales experience is preferred but there is No Experience needed! We will be training you to be successful. We take pride in our training process and coaching. We will build YOU to be successful.
As a Qualifying insurance representative, you will be responsible for handling inbound and outbound calls from customers who have requested information online for life, health and Medicare supplement insurance, then transferring customers to the right insurance providers. A Qualifying Insurance representative must be passionate about what our company has to offer and truly believe in the process of our business. This excitement must come through on every call to guarantee that customers enjoy speaking to you and want to learn more. Keep in Mind this is a sales position without selling any product. We are just convincing the customer to hear more about what coverages they qualify for.
We are looking for positive mindset, money motivated individuals people who are coachable
Call Center Sales Representative Requirements
Exceptional customer service, active listening and verbal skills, and professional phone voice.
The ability to actively communicate with management
- Positive attitude
- Enthusiasm
- Consistency
- Reliability
- The ability to deal with rejection
- Coachable
- Opportunity for remote
- Proficiency with computers
- Strong time management and decision making skills.
- Adaptability and accountability.
- Attention to Detail.
- Fluency in English.
- Clear and Effective Communication.
- Ability to use phone and computer systems
- Strong listening/comprehension skills
Job Type: Full-time
Pay: $18.25 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- Under 1 year
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Experience:
- Customer service: 1 year (Preferred)
- Sales: 1 year (Preferred)
Ability to Commute:
- Tampa, FL 33614 (Required)
Ability to Relocate:
- Tampa, FL 33614: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$40k-51k (estimate)
05/27/2023
06/29/2024
The job skills required for Call Center Representative include Customer Service, Call Center, Listening, Planning, Computer Systems, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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