102 CALL CENTER REPRESENTATIVE Jobs in Tampa, FL
RemX is Hiring a CALL CENTER REPRESENTATIVE Near Tampa, FL
- Title: Customer Service Rep
- Location: Plantation or Miramar, FL | ONSITE
- Salary: $17/hour or $18/hour (bilingual Spanish)
- Start Date: April 2024
- Training: Training is Monday to Friday 9:00AM to 5:30PM for 3 weeks.
- Provide resolution for customers.
- Serve as single point of contact for customers and build a strong relationship supporting them.
- Respond to and own consumer inquiries/issues.
- Provide education and status on previously submitted pre-authorizations or pre-determination requests.
- Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
- Conduct proactive research on assigned member accounts to identify service issues.
- GED / High School Diploma (or higher)
- Call Center Experience helpful
- Minimum of 3 years of work and/or volunteer experience.
- Health Care/Insurance call center highly preferred!
Job Summary
Full Time
$40k-51k (estimate)
04/25/2024
05/12/2024
The following is the career advancement route for CALL CENTER REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a CALL CENTER REPRESENTATIVE, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CALL CENTER REPRESENTATIVE. You can explore the career advancement for a CALL CENTER REPRESENTATIVE below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
