Position Summary:

The Manager of Youth Workforce Programming is a new position focused on supporting the OCF Prevention department’s implementation of Career Connected Learning PHL (C2L). The Manager will support partnerships among a diverse set of stakeholders that connect school year and summer youth workforce opportunities, including youth workforce skill building and credentials. In partnership with the Philadelphia Works and School District of Philadelphia, the Manager will collaborate with various offices to identify key priorities, shared best practices, develop strategy for implementation with the internal team and providers and collective measures for youth workforce programing.

The Manager’s primary role is to support City departments and other city-related agencies in the implementation of C2L programming and will be responsible for supporting departments in the development of new programming, ensuring best practices, and tracking deliverables.

The Manager is a resource mobilizer, relationship-building expert, and is savvy at leading and leveraging people, process, and policy both internally and externally. Project management is an essential skill. The Manager will work in coordination with OCF leadership, including Directors and Managers on the OCF Prevention team to ensure youth workforce programming is equitable and accessible to all youth, especially those involved in the child welfare and juvenile justice systems.

This position will report to the Senior Director of Youth Workforce Programming and Education Initiatives, and work in close collaboration with various partners across OCF and other City departments.

Duties and Responsibilities: Youth Workforce Programming

• Act as a liaison between City staff and C2L system partners like Parks and Recreation and Free Library and City funded Out of School time, ensuring alignment with system deliverables and youth outcomes.
• Coordinates the strategy of program quality, delivery, and implementation across City departments and ensures alignment with the overall system.
• Leverages key partnerships and establishes transformational relationships with major stakeholders to support scale across City departments.
• Works with the OCF data team and City department leaders to align programming to system-wide quality benchmarks professional development and ensure compliance with funding requirements.
• Create internal reports to track compliance with C2L system partners with regards to compliance activities like: SDP Facility agreements, Clearances, Attaining Enrollment Targets, and support with enrollment coordination with other system partners (like Career Links, etc).
• Participate in all C2L communities of practice and trainings to ensure City departments success in tracking enrollment, measuring program performance and students’ skills, and using data for continuous improvement.
• Support with the development and implementation of youth recruitment/referral and retention policies, especially about youth involved in the child welfare and/or juvenile justice system.
• Coordinate and support presentations to partners, including City staff, about the C2L system.
• Creates infrastructure to support City departments with developing high-quality youth skill attainment activities, tracking progress and reporting.
• Supports the OCF communications team in ensuring all C2L stakeholders are informed and aware of the C2L system and program operations.
• Identifies trends in C2L operations to inform program and policy efforts.
• Serve as an “on-call” expert to OCF staff, to help City departments with all operational aspects of youth workforce programming, including youth application requirements and processes, program requirements, youth skill building best practices, and youth and employer measurement processes.
• Supports with the development of agreements and systems to accurately track the participation of all City departments in the C2L system, ensuring roles and responsibilities are clear and all outcomes will be met.
• Provide support to OCF team to find solutions to any issues that arise with City departments or partners participating in the C2L system.
• Work in coordination with the capacity-building provide to identify youth workforce professional development requirements for City departments and coordinate with OCF leadership to build into yearly OST professional development opportunities.
• As needed, works in coordination with the C2L-PHL intermediary to support effective implementation.
• Other duties as assigned.

Skills Required: 

To be successful, the Manager of Youth Workforce Programming will support a strategic, citywide vision for youth workforce programming. OCF seeks the following skills and characteristics:

Project Management:

• Devises and applies processes to meet objectives, balancing multiple deadlines. Tracks details to inform progress toward objectives; communicates clearly and develops reports and toolkits to document best practices and share progress with others.
• Demonstrate an ability to lead a complex and growing program in an ever-changing educational climate. Anticipate challenges and opportunities, and proactively act to address them. Translate larger strategic priorities into action steps and leverage a team to make measurable progress against these larger goals efficiently and effectively.
• Develops and considers multiple options and solutions, considering their impact on the organization’s objectives. Enjoys balancing detail with vision and can be engage diverse stakeholders in different settings on a common goal.

Relationship Development & Collaboration:

• Develops strong relationships externally and across other city departments, drawing on the input of others, to accomplish goals.
• Demonstrate an ability to cultivate strong internal relationships with peers and leadership. Set up strong operational systems.
• Communicates in a clear, compelling, and persuasive manner whether in person, remotely, via email or phone.

Judgement and Perspective: 

• Understands context, is perceptive, prioritizes work against short- and long-term objectives, and anticipates the implications of actions on stakeholders. Knows when a situation calls for patience or urgency and is politically savvy.
• Puts ideas into action and navigates obstacles with an orientation toward results. Willing to seek out and explore new ideas; able to initiate progress on projects independently; willing to cold call partners to discuss collaboration.
• Operates effectively through uncertainty and can pivot on priorities when necessary.
• Able to make quick, sound, and on-the-fly decisions that consider all stakeholders.

Education and Experience:

• Bachelor’s degree is required
• Three - five years of professional experience in workforce development or education preferred
• Experience and/or familiarity with youth workforce programming, education, youth development
• Experience collaborating with multiple partners and managing diverse perspectives
• Strong project management experience and comfort with online tools for sharing progress (Microsoft Teams, Microsoft Products, Google, etc).
• Exceptional meeting facilitation skills.
• Experience with budgeting, developing, executing, and managing contracts a plus
• Proficiency with Zoom, Teams and Outlook.

Equal Opportunity Employment:

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.

Americans with Disabilities Act: 

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.