27 Claims Customer Service Representative Jobs in Allentown, PA
PMA Companies is Hiring a Claims Customer Service Representative Near Allentown, PA
As a member of the Customer Service Center Call Center Team, ensure efficient and timely
processing of all work assignments into applicable business systems with strict adherence to all
established procedures to assist in the attainment of service level goals throughout the CSC.
Responsibilities:
· Provide accurate and timely resolution to claims customer service inquiries
· Advise Clients by telephone of status of claims inquiries
· Coordinate client follow-ups with appropriate claims adjusters
· Provide support and back up assistance to other areas of CSC as needed
· Demonstrate commitment to Company’s Code of Business Conduct and Ethics, and apply
knowledge of compliance policies and procedures, standards and laws applicable to job
responsibilities in the performance of work.
Job Summary
Full Time
Insurance
$37k-46k (estimate)
05/18/2023
06/03/2024
pmacompanies.com
BLUE BELL, PA
1,000 - 3,000
1915
VINCENT T DONNELLY
$500M - $1B
Insurance
Related Companies
About PMA Companies
PMA Companies provides risk management solutions and services, specializing in workers compensation and offering property & casualty insurance, in the United States. Headquartered in Blue Bell, PA, PMA Companies is a member of Old Republic Companies. Old Republic International Corporation (NYSE: ORI) is one of the nations 50 largest publicly held insurance organizations. PMA Companies includes: PMA Insurance Group, specializing in workers compensation, and providing other commercial property & casualty insurance products; and PMA Management Corp. and PMA Management Corp. of New England, provid...ing results-driven TPA and Risk Services specializing in workers compensation and liability. We maintain a large client retention rate of 90% or higher and a client satisfaction rate of 96% per an independent survey. At PMA, we still build relationships the "old-fashioned way." Our clients know we care. They know we say what we do and do what we say. And they know that they can count on us to deliver tangible value to their business and to work passionately on their behalf.
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The job skills required for Claims Customer Service Representative include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Claims Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Claims Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Claims Customer Service Representative positions, which can be used as a reference in future career path planning. As a Claims Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Claims Customer Service Representative. You can explore the career advancement for a Claims Customer Service Representative below and select your interested title to get hiring information.
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