104 Customer Service Representative Second Shift Jobs in Columbus, OH
Planet Fitness - Duo Fit, LLC is Hiring a Customer Service Representative Second Shift Near Columbus, OH
- Greet members, prospective members and guests by providing exceptional customer service
- Handle all front desk related activities not limited to:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check ID and Member barcodes into the system
- New member sign-up
- Take prospective members on a tour of the club
- Facilitate needed updates to member’s accounts
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed
- Assist in maintaining the neatness and cleanliness of the club
- Assist in monitoring for safety of persons and cleanliness in the club
- Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
- Stock locker rooms with proper supplies/paper products.
- Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
- Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
- Customer service background preferred
- Basic computer proficiency
- A passion for fitness and health
- Upbeat and positive attitude at all times
- Punctuality and reliability is a must
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
- High School diploma/GED equivalent preferred
- Must be 18 years of age or older
- Continual standing and walking during shift
- Continual talking in person with members and answering incoming membership calls
- Must be able to occasionally lift up to 50 lbs
- Will dilute and clean with chemicals during shift
- Clean and sanitize equipment and often used surfaces in the club
- Monitor club and assist members throughout entirety of shift
Job Summary
Full Time
$40k-50k (estimate)
01/16/2023
04/26/2024
The job skills required for Customer Service Representative Second Shift include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative Second Shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative Second Shift. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative Second Shift positions, which can be used as a reference in future career path planning. As a Customer Service Representative Second Shift, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative Second Shift. You can explore the career advancement for a Customer Service Representative Second Shift below and select your interested title to get hiring information.
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