221 Customer Service Representative Jobs in Columbus, OH
Reading Rock is Hiring a Customer Service Representative Near Columbus, OH
Responsibility to Do it Right the First Time
Openness, Honesty, and Integrity.
Communication and Collaboration = Continuous Improvement
Know the Customer – Internal and External
Safety as a Lifestyle, not a Slogan!
- Accurately and thoroughly enter orders for all customers in a timely manner.
- Uses various software including ERP Systems, Excel, and other Microsoft Office Products to perform various customer transactions.
- Process cash, account, and counter sales, assist showroom sales, and correctly files corresponding paperwork.
- Schedule deliveries within company terms and conditions. Work with distribution to meet corporate delivery standards.
- Maintain constant communication with yard and management regarding customer/product issues and receive and communicate information in this role in a professional, informative, and instructive manner.
- Initiate Customer Concern Form process when processes or product quality dictates.
- Vigorous compliance with all SOP’s, company policies, procedures, and performance standards. Help control expenses in any area of the company at all times.
- Support the efforts of the sales staff to gain market share and increase revenue at your RDC with the ultimate goal of achieving the divisional budget.
- Effectively drive the sales of building materials.
- High school diploma required, any level of college or certifications in business, sales, marketing or related field preferred.
- Ability to demonstrate an exceptional customer service experience.
- Ability to connect with others, build trust, and be accountable for the customer experience.
- Has excellent interpersonal skills and is naturally persuasive.
- MS Office-Excel and Word knowledge.
- Knowledge of process to include order entry, RMAs, and basic ability to research data.
Job Summary
Full Time
Durable Manufacturing
$35k-44k (estimate)
02/29/2024
04/28/2024
rockcast.com
WEST CHESTER, OH
50 - 100
1888
Private
GORDON RICH
$10M - $50M
Durable Manufacturing
Related Companies
About Reading Rock
Reading Rock is a manufacturer and supplier of building materials that includes hardscapes, precast, masonry, tile and hearth.
The job skills required for Customer Service Representative include Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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