56 Customer Service (Overnight) Jobs in Rapids, IA
Planet Fitness - Baseline Fitness is Hiring a Customer Service (Overnight) Near Rapids, IA
Job Details
Job Summary
Responsible for new member sales and a positive member experience
Essential Duties and Responsibilities
- Greet/meet potential members, providing a great customer experience
- Handle all front desk related takes, info calls, checking members in, signing up new members, taking potential members on tours, have the ability to handle any changes need to be made to a members account
- Facilitate member services issues and question and forward to Club Manager/Assistant manager as needed
- Help maintain the neatness/cleanliness of the club
Shift Expectations (4 8 hour shifts)
- 1 hour (minimum): Deep cleaning
- 1 hour (minimum): Continued Training
- Full Shift: see Essential Duties and Responsibilities
Essential Behavior Requirements
- Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.
- Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem
- Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Minimum Qualifications
- Strong customer service skills
- Basic computer proficiency
Physical Demands
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift up to 50 lbs less than 30% of the time
Job Summary
Other
$35k-44k (estimate)
04/28/2023
07/01/2024
The job skills required for Customer Service (Overnight) include Customer Service, Problem Solving, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service (Overnight). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service (Overnight). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service (Overnight) positions, which can be used as a reference in future career path planning. As a Customer Service (Overnight), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service (Overnight). You can explore the career advancement for a Customer Service (Overnight) below and select your interested title to get hiring information.
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