78 Customer service Jobs in Rapids, IA
unitedconsultingllc is Hiring a Customer service Near Rapids, IA
Job Profile : Customer CareRepresentative
Responsibilities
Provides information on a variety of complex customer serviceissues requiring knowledge of life and health insurance annuity andinvestment products and transactions focusing on customersatisfaction quality and efficiency.
Communicates with customers regarding service request or problems;documents evaluates and resolves customersinquiries.
Thoroughly documents all contacts andconversations; follows up as required.
Workswith other departments to complete customer requests as needed andminimize escalations.
Gains proficiency invarious administration and automated workflowsystems.
Processes complex and varied servicerequests.
Represents our customer withprofessional pride to internal and externalcustomers.
Consistently meets / exceeds setquality and productivity metrics.
Functions w / ina team based environment and actively participates in achievingteam goals. Meets / exceeds performance metrics as determined bydepartment.
Qualifications
Current FINRA Series 6 license at time of application.
High School diploma orequivalent.
Up to 1 year experience with callcenter or customer service experience / training.
Fundamental computer knowledge and maneuverability within windowapplications.
Last updated : 2024-05-11
Job Summary
Full Time
$36k-45k (estimate)
02/26/2024
06/21/2024
The job skills required for Customer service include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service positions, which can be used as a reference in future career path planning. As a Customer service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service. You can explore the career advancement for a Customer service below and select your interested title to get hiring information.
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