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84 Customer Service Associate (20801) Jobs in Rapids, IA

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Hertz Rent A Car
Rapids, IA | Full Time
$38k-49k (estimate)
7 Months Ago
BHFO Inc
Rapids, IA | Other
$32k-40k (estimate)
2 Months Ago
unitedconsultingllc
Rapids, IA | Full Time
$36k-45k (estimate)
4 Months Ago
Kwik Trip
Kwik Trip
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Planet Fitness - Baseline Fitness
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Planet Fitness - Baseline Fitness
Rapids, IA | Other
$36k-45k (estimate)
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Planet Fitness - Baseline Fitness
Rapids, IA | Other
$35k-45k (estimate)
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Planet Fitness - Baseline Fitness
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Magical Destinations Travel
Rapids, IA | Part Time
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Fleet Farm
Rapids, IA | Part Time
$34k-42k (estimate)
0 Months Ago
Family Dollar
Rapids, IA | Full Time
$32k-40k (estimate)
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Community Choice Financial Family of Brands
Rapids, IA | Full Time
$38k-48k (estimate)
1 Week Ago
Community Choice Financial Family of Brands
Rapids, IA | Full Time
$38k-48k (estimate)
1 Week Ago
Customer Service Associate (20801)
$38k-49k (estimate)
Full Time | Consumer Services 7 Months Ago
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Hertz Rent A Car is Hiring a Customer Service Associate (20801) Near Rapids, IA

The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $16.25/hour
Qualifications:
  • 3 years of demonstrated experience in customer service, with experience in operations and sales.
  • Rental car experience a plus.
  • Excellent customer service skills.
  • Excellent oral and written communication skills.
  • Excellent relationship-building and leadership skills.
  • Excellent problem-solving and decision-making skills.
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
  • 40% off any standard Hertz Rental
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$38k-49k (estimate)

POST DATE

11/24/2023

EXPIRATION DATE

07/08/2024

SIZE

<25

FOUNDED

1972

CEO

KEITH GEORGE

REVENUE

<$5M

INDUSTRY

Consumer Services

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The following is the career advancement route for Customer Service Associate (20801) positions, which can be used as a reference in future career path planning. As a Customer Service Associate (20801), it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate (20801). You can explore the career advancement for a Customer Service Associate (20801) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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