Job Title: Takeout Specialist / Host

Department: FOH, Restaurant

Reports to: General Manager

Position Summary:

As a host / takeout specialist you will be the direct link between potential guests and the restaurant. You are the first smiling face our guests see as they come in and the first available to create a positive and lasting guest relationship. The joint task of the host /takeout specialist is fun and fast paced. You will be directly responsible for taking, placing, and preparing all takeout orders with great customer service. You will retain and demonstrate proper policies and procedures delivered by trainers and managers with confidence and enthusiasm. Impeccable customer service and excellent communication skills come hand in hand, so we expect a high quality of verbal and written communication skills for describing our products.

Your Responsibilities:

• Act as a company advocate and embody Pizzana’s values : excellent customer service, innovation, community, cleanliness, and a great place to work.
• Participate and excel in your FOH training as you memorize our menu, beverage selection, FAQs, and all things Pizzana.
• Act with integrity, honesty, and knowledge that promotes Pizzana culture
• Deliver exceptional customer service within the standards of management and Pizzana policies.
• Maintain aesthetic guidelines while packaging
• Practice proper cash handling procedures with a smile
• Demonstrate effortless teamwork skills as you rely and assist fellow coworkers in providing the Pizzana experience .
• Assist with all cleaning duties as stated on opening/closing and weekly checklists.
• Adhere to all safety and sanitation guidelines.
• Report to work as scheduled and fulfill all requirements for duration of shift or until relieved.

You Are:

• A passion and love of Pizzana product, brand, and experience.
• Committed to exceptional customer service. Willing to go above and beyond to do whatever it takes to make the guest happy.
• Detail oriented with a knack for following instructions.
• Positive with a natural smile that is contagious.
• A lover of good food, a modern aesthetic, a quality product; A lover of Pizzana
• Everything YOU would want in a coworker

You Have:

• A passion and love for the Pizzana brand and everything #NeoNeapolitan
• Ability to communicate verbally, and understand and follow written and verbal instructions from management.
• Ability to work under pressure while maintaining a consistent pace to keep up with our bustling guests.
• Necessary Food Handlers Certification ( city/ store specific).

About Pizzana:

Founded from the ingenious minds of Daniele Uditi, an artisan who learned his craft growing up in Naples, Italy, Candace and Charles Nelson, the couple behind Sprinkles cupcakes, and Caroline and Chris O’ Donnell, the concept was born at a Sunday night pizza party. In April of 2017 Pizzana opened its doors in Brentwood, CA. Daniele’s signature “slow dough” Neo Neapolitan pizzas have garnered a passionate international following of celebrities and pizza lovers alike..The passion for innovation and commitment to fresh food is reflected in Pizzana’s flavors, from eclectic to seasonal.

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Must be available to work weekends

Experience:

• Host/hostess: 1 year (Required)

License/Certification:

• Food handler and tabc license (Required)

Ability to Commute:

• Houston, TX 77019 (Required)

Ability to Relocate:

• Houston, TX 77019: Relocate before starting work (Required)

Work Location: In person