Are you ready to manage all aspects of technical operations and delivery of services to internal program managers and external customers? If you're looking for an exciting opportunity to join our team of software engineers, then you've come to the right place! At Piper, we're searching for a passionate full-time Director of Operations to join our dynamic team in San Diego, CA.

You will get to enjoy a reliable schedule, working Monday - Friday from 9 am to 5 pm. We are offering a competitive salary range of $160,000.00 - $172,000.00 per year, based on experience.

But that's not all we offer! You can also enjoy these excellent benefits and perks:

• Medical insurance with $400 toward your monthly premium
• Employer-paid vision and dental
• Employee assistance program
• Life insurance
• 401(k) plan with a 3% match
• 12 paid holidays, paid vacation, and sick time

If you think this job is a fit for what you are looking for, applying is a snap. This initial application should take you less than 3 minutes to complete.

WANT TO KNOW MORE ABOUT US?

We are a leading provider of advanced rail positioning and safety systems for the transit industry. Our expertise lies in offering innovative solutions for train navigation, Maintenance of Way (MOW) vehicle protection, and railway safety. Our enthusiasm for all things trains is evident in our daily discussions, and we embrace the use of Slack channels to spark spontaneous conversations and knowledge sharing. At Piper, we offer a supportive and diverse work culture that values collaboration and innovation. Join our team and help us make a difference!

DOES THIS SOUND LIKE YOU?

In this role you will be responsible for leading, directing, delegating work, motivating performance, conflict resolution, attendance and providing career guidance to direct reports. You'll use your expertise for technical delivery (engineering, testing, deployment) of products and ongoing service operations management. With your keen eye for detail, you'll assist the team with improving the efficiencies of the operation and service function to drive Cost, Quality and Performance metrics. If you have a passion for establishing standards of excellence in operational efficiencies while meeting and exceeding customer requirements, service KPIs, financial goals and the desire to be part of a fun and collaborative team, then this is the job for you!

Here's what you'll need to do:

• Manage, lead, and direct all operations for the facility, including asset and inventory control, shipping and receiving, engineering resources, budget, and expenses.
• Coordinate, guide, and manage engineering; work to manage the workload with a team of project and system engineers, program managers, and engineering leads.
• Manage the development of program and company-wide schedules with resource loading for active and future projects;
• Monitor program schedules managed by engineers and proactively mitigate delays.
• Ensures that the programs are implemented on time, within budget, with desired results, minimizing changes.
• Effectively communicate development strategy schedules to all levels of the organization to get buy-in and institutionalize quality practices.
• Facilitate an open environment that promotes teamwork and be a catalyst to remove organizational barriers.
• Leads cross-functional teams for high-priority, complex programs to meet strategic and program targets.
• Help cross-functional teams develop clear roles and responsibilities to enable collaboration and accountability.
• Emphasize quality and maintain/update ISO-9001 certification.
• Develop and implement a root-cause Investigation program; instill a process to conduct root-cause investigation and follow-up action reviews for critical issues.
• Employee development - recruiting, training, career planning, and performance management Develop customer, supplier, and vendor relationships:
• Implement and attend design review and approval meetings.

Qualifications that we are looking for:

• A minimum of 5 years in a management role at a technical company
• Must have two (2) years of general facility/office management experience.
• 4-year degree in an engineering discipline; MBA would be a plus.
• 3 years of experience working with manufacturers' reps for electronic and mechanical components.
• 3 years of experience working with contract and subcontractors to manufacture electronic products.

READY TO APPLY?

Don't miss the chance to join our team at Piper Apply today and let's create something extraordinary together!