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ENERGY AND DRIVE :
Energetic and takes initiative. Is pro-active and persistent in pursuing and completing tasks. Strives to exceed expectations and goals.
ESSENTIAL RESPONSIBILITIES :
OTHER RESPONSIBILITIES :
SUPERVISORY DUTIES : None
COMPETENCIES
STRATEGIC SKILLS :
Proficient in position required job skills and knowledge. Intelligent in grasping and integrating new information. Is an active learner with a strong sense of curiosity.
Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.
OPERATING SKILLS :
Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption or redundancy.
Is time sensitive, understands how work and processes fit in with other departmental or business priorities and objectives.
Is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.
COURAGE :
Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges
PERSONAL AND INTERPERSONAL SKILLS :
Welcoming and warm personality. Able to engage easily and actively connect with others. Is genuinely caring and compassionate;
visibly demonstrates desire to understand others. Creates confidence and trust with others, is socially aware of self and others and is known for communicating the right message at the right time.
Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels.
Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.
KNOWLEDGE / SKILLS :
Must be fluent in oral and written English.
ABILITIES :
90% of shift is standing, Bending / kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
EDUCATION / FORMAL TRAINING :
High School diploma or equivalent
EXPERIENCE : None required
None required
MATERIAL / EQUIPMENT USED :
Standard office equipment including but not limited to : telephone, copier, cash register, PC, fax machine, and PBX machine.
ENVIRONMENT :
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Last updated : 2024-05-01
Full Time
Business Services
$29k-38k (estimate)
05/02/2024
05/06/2024
pinnaclehotelmanagement.com
ROYAL PALM BEACH, FL
500 - 1,000
1997
RON FRANKLIN
$10M - $50M
Business Services
Pinnacle Hotel Management can successfully manage your hotel, striving to bring your investment high returns with our low cost of doing business. We will provide third party management and complete all aspects of your monthly Financial Statements.
The job skills required for Guest service representative include Customer Service, Scheduling, Cash Handling, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service representative positions, which can be used as a reference in future career path planning. As a Guest service representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service representative. You can explore the career advancement for a Guest service representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
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A guest service representative generally needs to have excellent communication skills.
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They work towards guests’ satisfaction by fulfilling their needs during their trip.
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Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
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Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
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Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.