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MedStar Health
MedStar Health
Columbia, MD | Full Time
$40k-51k (estimate)
2 Weeks Ago
TEKsystems
Columbia, MD | Full Time
$40k-52k (estimate)
4 Days Ago
Chase Brexton Health Services
Columbia, MD | Full Time
$38k-48k (estimate)
1 Week Ago
Gladstone Psych & Wellness
Columbia, MD | Full Time
$28k-38k (estimate)
2 Months Ago
Mediabistro
Columbia, MD | Full Time
$56k-73k (estimate)
1 Week Ago
SimpleTek
Columbia, MD | Full Time
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FASTSIGNS #131101
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HCGI
Columbia, MD | Full Time
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Impact Solutions
Columbia, MD | Full Time
$38k-48k (estimate)
0 Months Ago
Impact Solutions
Columbia, MD | Full Time
$38k-48k (estimate)
0 Months Ago
Merriweather Lakehouse Hotel
Columbia, MD | Full Time
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Johns Hopkins Medicine
Columbia, MD | Full Time
$38k-47k (estimate)
2 Weeks Ago
Johns Hopkins Medicine
Columbia, MD | Full Time
$38k-47k (estimate)
2 Weeks Ago
Johns Hopkins Medicine
Columbia, MD | Full Time
$38k-46k (estimate)
1 Week Ago
Niche Polymer, LLC
Columbia, MD | Full Time
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Sparks Group
Columbia, MD | Full Time
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Caliber Holdings
Columbia, MD | Full Time
$35k-44k (estimate)
9 Months Ago
Caliber Holdings
Columbia, MD | Full Time
$35k-44k (estimate)
9 Months Ago
Caliber Holdings
Columbia, MD | Full Time
$35k-44k (estimate)
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Nothing Bundt Cakes - Columbia MD
Columbia, MD | Full Time
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GROTTO PIZZA
Columbia, MD | Other
$34k-43k (estimate)
0 Months Ago
GROTTO PIZZA
Columbia, MD | Other
$34k-43k (estimate)
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Convergint Technologies
Columbia, MD | Full Time
$46k-60k (estimate)
3 Months Ago
Convergint Technologies
Columbia, MD | Full Time
$46k-60k (estimate)
3 Months Ago
Convergint Technologies
Columbia, MD | Full Time
$46k-60k (estimate)
3 Months Ago
Nothing Bundt Cakes - Columbia MD
Columbia, MD | Part Time
$27k-35k (estimate)
9 Months Ago
I Am Champion LLC
Columbia, MD | Part Time | Full Time | Contractor
$40k-50k (estimate)
2 Months Ago
Patient Service Representative
Apply
$38k-48k (estimate)
Full Time 1 Week Ago
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Chase Brexton Health Services is Hiring a Patient Service Representative Near Columbia, MD

JOB SUMMARY:
Provides support with the daily activities of the organization including but not limited to filing, telephone coverage, patient registration, and referrals as needed. Ensures delivery of quality patient services through utilization of patient-focused processes, established work standards, and policies and procedures.

MAJOR DUTIES AND RESPONSIBILITIES:

COMMUNICATION
*Answers telephone and responds to inquiry, directs caller to appropriate area, or initiates triage slip for medical personnel response.
*Greets and directs patients, salespeople, and visitors with courtesy and discretion, providing exemplary customer service.
*Effectively manages calls and deals with patient requests and complaints.
*Ability to read, comprehend and apply knowledge about insurance co-pays, deductibles and other insurance related information.
*Detects and corrects errors, completes forms, obtains needed information and maintains logs and files.

WORKPLACE COMPUTERS AND EQUIPMENT
*Registers patients and verifies that patient's record is up to date and accurate. Enters appropriate changes in CPS.
*Accurately enters confidential personal health information and financial information into CPS. Verifies insurance information.
*Manages files, initiates and replies to record requests photocopies records and documents for billing and/or legal services; sends and receives information via facsimile machine or email, complying with all laws pertaining to medical records.
*Works walk in patients into schedule

COMPLIANCE QUALITY & POLICY
*Complies with federal and local patient privacy laws.
*Verifies patient and or/guardian identification.

CHECKING, EXAMINING, AND RECORDING
*Collects and applies patient payments, adjustments, and reconciles daily cash reports.

TEAMWORK
*Assists in coverage for other areas.
*Performs other tasks as needed under the direction of the lead PSR and/ or Director of Operations.
*Maintains open relationships and lines of communication with co-workers

SKILLS/ABILITIES
Ability to deliver exceptional customer service by empathizing with customer/patient needs.
Skilled at working with diverse patient populations.
Analytical & Critical thinking skills needed to resolve conflicts and problem solve to meet customer needs.
Data entry skills with ability to check accuracy of detail work such as correct spelling of names, numbers, dates and times.
Ability to plan, prioritize, and organize work and adapt to possible changes to plan as necessary.

EDUCATION AND/OR EXPERIENCE:
Required: High school, G.E.D. or equivalent.
Required: One year of customer service experience.
Desired: Experience in a medical office preferred. Experience with Electronic Medical Records Systems

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/20/2024

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Chase Brexton Health Services
Full Time
$87k-109k (estimate)
1 Week Ago
Chase Brexton Health Services
Full Time
$205k-265k (estimate)
1 Week Ago
Chase Brexton Health Services
Full Time
$123k-154k (estimate)
3 Months Ago

The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

Johns Hopkins Medicine
Full Time
$38k-47k (estimate)
2 Weeks Ago
Gladstone Psych & Wellness
Full Time
$28k-38k (estimate)
2 Months Ago

If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

01/09/2022: Lafayette, LA

Step 3: View the best colleges and universities for Patient Service Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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