Benefits :

• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Are you ready to take charge and lead our dynamic front desk team in providing exceptional care to our patients? We're seeking a dedicated individual who thrives in a fast-paced environment and is passionate about ensuring quality service at every step of the patient journey.

In the Front Desk Position, you will :

Train and Supervise : Lead the training and supervision of our front-desk staff, including virtual assistants (VRs), ensuring they deliver top-notch service.

Quality Control : Take responsibility for maintaining quality control standards to uphold our commitment to excellence.

Schedule Management : Review and manage patient schedules weekly to ensure continuity of care and no drop-offs.

Chart Verification : Verify completion of new patient charts to ensure accuracy and compliance with quality assurance forms.

Patient Interaction : Monitor patient interactions and promptly address complaints or concerns.

Progress Notes : Assign progress notes to the team and ensure timely completion, with VR support as needed.

License Verification : Regularly verify clinicians' licenses and patient insurance eligibility.

Billing Management : Collect co-pays and patient balances weekly to maintain financial integrity.

IT Support : Troubleshoot IT issues, track computers, and ensure efficient functioning of essential systems. Strong Computer Skill are a must.

Inventory Management : Track inventory for braces and ensure stock levels meet patient needs.

Waitlist Management : Ensure the waitlist is operational and staff are trained.

Authorization Management : Manage authorizations for patient visits, including liaison with insurance companies and filling out necessary forms.

Join us and be part of a team dedicated to positively impacting our patients' lives. Apply now and embark on a fulfilling career in physical therapy administration!

Last updated : 2024-04-28