Coordinates guest room maintenance work with the engineering and maintenance division. Knows room locations, types of rooms available, and room rates.Are you...

• looking for flexibility with scheduling
• on the job PAID training
• employee discounts worldwide

We are looking for energetic team players that are driven to succeed and self motivated. We are here to help you on your journey in the hospitality industry. We provide cross training to team members who want to learn more and grow.

Our Front Desk team members are vital to the success of day to day operations. Responsibilities include checking guests in and out, processing any guest requests and delivering items as needed. Answering phones and most importantly, creating a memorable experience for every guest at our property.

We empower you to take control of your day and space to get things done. Whether its restocking items, cleaning the lobby, doing call-backs to ensure guest satisfaction, or other daily duties, our front desk team members are key to the hotel creating a great guest experience.

further detail below:

Job Summary: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care.

Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.

Job Duties:

• Maintains an inventory of vacancies, reservations and room assignments

• Knows room locations, types of rooms available, and room rates.
• Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests.

• Coordinates guest room maintenance work with the engineering and maintenance division.
• Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.

• Reports any unusual occurrences or requests to the manager or assistant manager
• Manages and resolves all guest complaints in a professional and courteous manner.
• Processes guest check-outs and handles monetary transactions.
• Maintains customers’ privacy
• Maintains a high level of professional appearance and demeanor.

• Performs other duties as assigned.

Job Types: Full-time, Part-time

Pay: From $16.50 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Evenings as needed
• Evening shift
• Holidays
• Rotating weekends
• Weekends as needed

Work setting:

• In-person

Work Location: In person