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We believe in the mission of Pet Lovers Delighting Pet Lovers and we demonstrate this through being Playful, Passionate, Personal and Professional.
A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail.
This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people.
As a Pet Host, you are the first impression for our site. The principal duties are to handle check-in for arrival clients, handle check-out for departing clients, make follow-up reservations for existing clients, sell activity packages and daycare on reservations made, greet all guests, clients, and vendors, and handle any general inquiries about the business.
A Day In The Life :
You come to work daily with a smile on your face and excited to help serve our pet parents and their furry friends. You’ll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs.
Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You’ll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards.
You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent.
And let’s not forget you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Responsibilities :
Input all information into resort computer systems.
Work with a team who all exemplify these qualities :
Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Equal Employment Opportunity :
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Full Time Benefits Include : Paid Time Off, Health Insurance, Dental Insurance, Vision Insurance, k match and more!
Last updated : 2024-05-15
Full Time
Consumer Services
$29k-38k (estimate)
04/12/2024
08/15/2024
petsuitesofamerica.com
CALABASAS, CA
100 - 200
2000
GREG HARTMANN
<$5M
Consumer Services
The job skills required for Front desk include Customer Service, Communication Skills, Attention to Detail, Computer Systems, Empowerment, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk positions, which can be used as a reference in future career path planning. As a Front desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk. You can explore the career advancement for a Front desk below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Front Desk.