19 Customer service representative Jobs in Hammond, LA
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Pete's Collision Center is Hiring a Customer service representative Near Hammond, LA
We are seeking a Call Center Representatives are responsible for speaking with potential customers regarding their product needs and scheduling.
Compensation : $45.00 / hr
Duties are as follows :
- Answer phones and respond to client requests following a defined support process
- Identify, research, and resolve client issues using customer service software applications
- Assess priority of reporting client incidents and escalating to appropriate team
- Provide regular status updates on client inquiries not immediately resolved
Create and maintain knowledge base material, support tip sheets, and user guides
- Process device orders through distributor portals
- Present a professional image at all times to clients and vendors
- Provide regular status updates to Support Manager to ensure Service Level Agreements (SLA) targets are being met
- Work collaboratively with other service delivery areas to provide clients with a superior experience and ensure commitments made to the client are handled appropriately
Qualifications :
- College degree or credits preferred or equivalent experience
- Call Center or Client Support is ideal
- Experience with software customer support is a plus
- Experience with MS Excel
- Salesforce is a plus
Last updated : 2024-05-05
Job Summary
Full Time
$38k-48k (estimate)
05/06/2024
05/12/2024
The job skills required for Customer service representative include Customer Service, Call Center, Commitment, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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