11 Guest service representative Jobs in Hammond, LA
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Aveda Arts & Sciences Institute is Hiring a Guest service representative Near Hammond, LA
Job Overview
Ideal candidates are : interested or experienced in servicing inbound and outbound calls from guests requesting to make, rebook, cancel appointments, resolving guest complaints, and able to answer guest inquiries while providing the highest level of customer service.
This position can be remote.
Responsibilities
- Set new guest appointments for all Aveda Institutes.
- Confirm guest appointments; rebook as necessary.
- Offer additional services during appointment call, according to the guest's individual needs.
- Resolve customer challenges in a professional manner to ensure guest satisfaction.
- Project enthusiasm to ensure the highest level of guest experience.
- Promote all service offerings, answer guest inquiries, and process guest appointments through Salon Biz.
- Respond in a timely manner to Demand Force guest appointment requests.
- Advise and update guests of any company policy or procedural change in order to retain loyal and cordial guest relationships.
- May perform other duties as required.
General
Due to our commitment to the environment, a strong alignment to the Aveda mission is essential.
Adhere to company policies and procedures.
Participate in team huddles and meetings, as required.
Minimum Requirements
- A "can do" attitude, and strong team orientation.
- Ability to handle a high volume of incoming calls while also utilizing a software program.
- Excellent verbal communication, and good written communication skills.
- Exceptional customer service skills, including excellent phone etiquette.
- Ability to multi-task (phone, voice and hand movement) in a high-speed environment.
- Passion for the beauty industry.
- Computer literacy in Excel, PowerPoint and Word preferred.
- Flexible to work evenings and weekends.
Last updated : 2024-05-14
Job Summary
Full Time
$26k-35k (estimate)
05/16/2024
05/23/2024
The job skills required for Guest service representative include Customer Service, Written Communication, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service representative positions, which can be used as a reference in future career path planning. As a Guest service representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service representative. You can explore the career advancement for a Guest service representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.
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