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Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries in a timely manner. If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we want to hear from you!
Responsibilities:
- Answer incoming customer calls and respond to inquiries or concerns
- Provide information about products and services to customers
- Upsell additional products or services to customers when appropriate
- Make outbound calls to follow up on customer inquiries or resolve issues
- Enter customer information accurately into the database
- Analyze customer accounts and provide appropriate solutions
- Resolve customer complaints or escalate issues as needed
- Maintain a high level of professionalism and phone etiquette at all times
Qualifications:
- Previous experience in customer service or a related field is preferred
- Excellent communication skills, both verbal and written
- Strong phone etiquette and active listening skills
- Proficient in data entry and computer skills
- Ability to effectively communicate and empathize with customers
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and advancement within the company
- Positive work environment with supportive team members
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for the position of Customer Service Representative. Join our team today!
Job Types: Full-time, Part-time
Pay: $13.00 per hour
Expected hours: 20 – 30 per week
Benefits:
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Work Location: In person
Full Time | Part Time
$35k-44k (estimate)
03/12/2024
07/07/2024
topgunaviation.net
Stockton, CA
<25
The job skills required for Customer Service Representative include Customer Service, Products and Services, Communication Skills, Data Entry, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.