Job Description

Position: Customer Service Representative

Salary: $16.00 / hour - $18.00 / hour

Locations: Idaho, Washington, Oregon, Montana and other approved states of employment.

• Remote work from home or in office availability.

• Medical, Dental and Vision
• Life
• 401K – Employer match
• Voluntary STD / LTD
• Voluntary Aflac options
• PTO / paid holidays

Customer Service Representative requirements:

• High school diploma or equivalent.

• Strong Communication skills effectively through verbal, written and in person.
• Strong customer service and in-person presentation skills.
• Strong organizational, time management skills and ability to multi-task.
• Creative, patient and compassion to achieve customer satisfaction.
• Self-motivated.
• Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac
• Pass a background check.

• Pest Control customer service experience preferred.

Customer Service Representative duties:

• Manage incoming calls and customer inquiries.

• Manage and maintain a customer “Sales lead” database.
• Respond to routine customer questions and concerns promptly as needed.
• Identify and assess customer inquiries to achieve customer satisfaction.
• Education and Training provided on-the-job.
• Maintain an efficient calendar of day-to-day activities.
• Develop a strong knowledge of the company’s products, processes, and services.

• All duties for Customer Service Representative assigned by management.

PestCo - Founded in late 2021, PestCo is one of the 25 largest Pest Control companies in the US. Through our leading brands, we offer single-family residential, multi-family residential and commercial pest control services in key markets across the US. PestCo continues to expand through acquisition and strong organic growth. We emphasize that outstanding people are the key to our success.