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Health & Vision InsurancePaid Time Off, Holidays & Sick DaysIRA Retirement Plan with company match!
Join our Customer Service team and be blown away by how well we treat our employees! Awarded “2023 Medal of Excellence” by Bryant Heating & Cooling Services- Perfect Home Services is the most professional home service company and is on the brink of becoming the top home services company in the Chicagoland area and Northwest Indiana.
Why Work for Us?
Now Hiring at Perfect Home Services:
The Customer Service Representative will assist clients by arranging service appointments and going above and beyond to enhance the lives of our clients. We treat our clients like family!
Schedule: Monday- Friday 9am-5:30pm, Saturday rotation every four weeks 8am-2pm
QUALIFICATIONS
·Must be able work in the Aurora, IL office
·Proven track record in excellent customer service
·Ability to multitask; proficient typing while engaging with clients over the phone
·Experience with CRM software and phone systems
·Detailed oriented with exceptional organizational and communication skills
·Team oriented, eager to learn within a respect driven environment
·Ability to build trust with the team, clients and demonstrate empathy
·Believes in, promotes, and lives out the company’s visions and values
JOB DUTIES
·Reliable transportation to and from the Aurora office
·Convert incoming client calls into booked service appointments.
·Deliver call scripts with an authentic cadence; be clear, compelling and personable
·Respond to client requests, resolving issues and promoting the brand
·Display professionalism and establish customer rapport
·Engage in ongoing training to increase call proficiency, inbound and outbound
·Adhere to the company’s plan for resolving client complaints in a timely manner with a favorable outcome
·Maintain and update client database with complete and accurate information
·Plant the seed for our Perfect Home Services VIP program
·Responsible to meet the needs of the 3-Day Call Board
Please Submit a Copy of Your Resume for Consideration. Join us and grow!
#ZR
Full Time
Business Services
$36k-45k (estimate)
04/08/2023
04/24/2024
perfecthomeservice.com
Aurora, IL
25 - 50
Business Services
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Empathy, Transportation, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.