POSITION TITLE: Manager, Product Development - Information Technology

Location: Flexible; NYC preferred. 

Reports To: Senior Manager, Product Development - Information Technology

WHO WE ARE LOOKING FOR:

Per Scholas is seeking a Manager, Product Development (IT), to become a national Product Development team member. The ideal candidate is a creative, detail-oriented, and problem-solving individual with strong technical writing and content development skills, an ability to adapt quickly to a dynamic environment, and a strong sense of accountability. To succeed in this role, the Manager of Product Development (IT) must be business-minded within our mission focus, developing and refining curriculum content, tools, and resources that meet clients' and learners' high expectations. 

WHAT YOU'LL DO:

• As a subject-matter expert, you will work with the product development team, the instructional team, and other stakeholders to create, implement and revise curriculum materials related to the IT, Infrastructure, and cyber security domains.
• Maintain ongoing oversight of training materials to ensure the quality and accuracy of the curriculum.
• Work with the Product Development team, Technology team, instructors, and administrative leaders throughout the organization to ensure a cohesive approach to advance training materials development.
• Utilize technology and media to develop dynamic and engaging curriculum content.
• Identify learning objectives and outcomes based on clients' training needs, training environment, and classroom talent.
• Design learning activities that are clear, engaging, and aligned with various learning styles (visual, aural, kinesthetic (etc.)
• Develop solutions (e.g., instructor-led, virtual, eLearning, blended, etc.) that provide relevant, challenging, and productive learning experiences. Finalize materials through reviews, pilot tests, etc.
• Develop assessment tools to measure training outcomes.
• Define, document, and maintain the scope of learning materials and supporting documentation. 
• Communicate clearly inside and outside the team.
• Research new technical training offerings, upskill and take challenges to develop curriculum content and assessments.
• Support the instructional team, document and resolve issues with the training products. 
• Complete special projects and requests as opportunities arise.
• Contribute to fine-tuning our content development process as we scale.

WHAT YOU'LL BRING TO US:

Required Qualifications

• 1-3 years of work experience related to IT, networking, infrastructure, and cyber security skill set.
• At least one year of experience with developing curriculum content or instructional design.
• BA / BS or equivalent practical/industry experience.
• Deep knowledge of desktops/laptops, servers, virtualization, networking, operating systems, and security (network, software and appliances).
• Experience or industry certifications can be used for this requirement.
• Experience with data-center environments, racks, cables, power, cooling, redundancy, and infrastructure monitoring with SIEM.
• Familiarity with cloud technologies, containerization, SaaS/PaaS/Iaas, and cloud infrastructure.
• Exceptional verbal and writing skills.
• Proficient with Word, Excel, and PowerPoint.
• Experience working on concurrent priority projects while maintaining excellent attention to detail.
• Self-starter with strong interpersonal, communication, multi-tasking, and problem-solving skills.
• Ability to take ownership over tasks and meet short and long-term deliverables.
• A passion for continuous improvement and keeping current on the latest trends in learning.

Preferred Qualifications

• Experience designing and developing a variety of learning offerings (such as a 15-minute eLearning to multi-week classroom experiences).
• Experience with Facilitation and coaching various audiences.
• Certified in IT, infrastructure, and cybersecurity.
• Graphic design skills using Adobe or other products.
• Familiarity with scripting and programming languages. 
• Familiarity with Instructional design methods such as ADDIE.
• Knowledge of Bloom's Taxonomy or other educational models.
• Familiarity with one or more e-learning authoring tools such as Adobe Captivate, Articulate 365, iSpring, etc.

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission
• You are data-driven, result-oriented and a forward-looking catalyst for social change
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently
• You have a passion for teaching others and being part of a culture of continuous improvement
• You are an effective communicator with strong oral and written skills
• You are strong at managing your time and you can balance multiple projects and tasks
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources

For this role specifically, we are targeting a salary of $70,000/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

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