Job Title: IT Manager

Reports To: CIO/CISO

Location: The Javits Convention Center

Type: Full Time

Overview:

We seek an approachable, technically proficient IT Manager with strong communication skills to join our team. In this role, you'll oversee all admin-facing technology and should be able to explain complex technical concepts clearly and effectively to non-technical staff. Your ability to lead and inspire a team in a fast-paced environment will be crucial, and you must be comfortable with working outside of standard office hours, including some weekends.

The hiring range for this position is $95,000.00 - $110,000.00 annually (paid on a bi-weekly basis). The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Interested candidates must be willing to work full-time onsite at the Javits Center and must be fully vaccinated against COVID-19 and any additional vaccinations against COVID-19 as recommended by health officials during your employment.

Key Responsibilities:

· Demonstrate subject matter proficiency in configuring, managing, and optimizing Windows Server workloads in a range of environments, including on-premises, hybrid, and Infrastructure as a Service (IaaS) platforms. The role encompasses responsibilities such as the integration of Windows Server environments with Azure services to leverage cloud capabilities and the management of Windows Server within on-premises networks.

· Comprehensive VMware Infrastructure Management: This role involves the end-to-end management of VMware infrastructure, spanning from the installation and configuration of ESXi hosts, vCenter deployment, and vSphere Client inventory creation, to managing virtual machine resources, configuring enterprise-level vSphere networking and storage, and overseeing vSphere cluster operations. Additionally, the role includes responsibilities for securing and monitoring the vSphere environment's performance, managing vSphere replication and VMware Tools Repository, and utilizing VMware vSphere Trust Authority for infrastructure security. It requires strong proficiency in configuring the vCenter to use external identity sources, managing certificates, and ensuring compliance and high availability within a sophisticated, large-scale enterprise context.

· Develop and maintain knowledge of Cisco’s Hyperflex, Application Centric Infrastructure (ACI), and DNA SD-WAN solutions.

· Act as the primary IT point of contact for staff, clearly explaining complex technical matters to non-technical employees in an accessible and understandable manner.

· Lead, inspire, and mentor a small team of IT professionals, promoting a culture of collaboration and innovation.

· Liaise with various stakeholders and departments to ensure technology needs are met and exceeded.

· Ensure systems security and compliance in line with company and industry standards.

· Provide on-call support for urgent technical issues as needed.

Qualifications:

· Minimum of 10 years of experience in a similar role or supporting IT roles.

· Proven experience with Microsoft Server and Active Directory, VMware, and Cisco technologies.

· Must hold one or more relevant certifications from VMware, Microsoft, or Cisco.

· Strong experience in leading a team with a proven track record of team development.

· Exceptional communication skills with the ability to explain complex concepts in a simple, approachable manner to various audiences.

· Must be self-driven and able to work independently, with a solid commitment to continuous learning and system improvement.

· Experience in the hospitality industry is considered a significant asset.

· Willingness to work flexible hours, including some weekends, as needed.

The policy of this company prohibits any employment practice which in any way discriminates or tends to discriminate against any person, employee, or employment with respect to conditions or privileges of employment because of an individual’s race, color, religion, national origin, ancestry, marital status, non-job-related disability, past service in the Armed Forces of the United States, sex, or age as provided by law. NY CONVENTION CENTER OPERATING CORPORATION IS AN EQUAL OPPORTUNITY EMPLOYER.

In adherence to our commitment to fostering an inclusive and accessible workplace, the Javits Center extends its dedication to providing reasonable accommodations. Candidates requiring adjustments during the application process or employees seeking workplace accommodations are encouraged to liaise with our Human Resources department. Our organization is unwavering in its resolve to ensure equitable opportunities and a workplace environment characterized by support and fairness for all.