Position Summary:
HR Business Partner at Penn Foster Group will work closely with leadership and operate as a trusted advisor and business partner assisting the leaders in finding and nurturing our talent, championing our culture, and creating a positive work environment for our employees. The HRBP will acquire knowledge of the organization so that they can be an integral part of supporting the leaders in meeting their business objectives.
Essential Job Functions:

• Serve as the primary contact for business leaders and employees in the Customer Support organization.
• Support leaders when developing organizational development / efficiencies.
• Coach leaders to conduct transparent and constructive one-on-one discussions with employees.
• Address employee relations issues ensuring timely resolution in accordance with company policy and legal / ethical standards.
• Offer guidance on performance management and compensation matters.
• Partner with HR Leadership to enhance management and leadership capabilities and implement change, development, and culture initiatives.
• Works across the HR team to simplify processes, systems and interactions that add value to leadership and that help to solve day to day operational issues.
• Provide guidance to leaders when implementing and evaluating programs and plans that result in increased organizational effectiveness and engagement.
• Desire to raise the bar, passionate about engaging with leaders and employees’ deep sense of ownership and urgency for their work.
• Uses data to articulate insights and develop action plans in partnership with leaders to address issues.

Knowledge, Skills, Abilities:

• Bachelor’s degree and 3 plus years of HR Experience
• Excellent communication, interpersonal and coaching skills.
• Ability to develop, present and implement HR strategic plans.
• Knowledge of HR practices including talent management, performance management and employee relations.
• Knowledge of employment laws and regulations.
• Demonstrated ability to manage multiple plans and projects simultaneously.
• Demonstrated ability to adapt to the needs of the organization and employees.
• Proven experience working with all levels of management and comfortable with resolving complex employee issues.

About Us: At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable learners to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market.
Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building teams that are diverse – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in.
What We Offer: We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, plus free access to all of our online programs.