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PeerWell's mission is to eliminate the burden of pain and immobility affecting people worldwide, every single day. PeerWell delivers a complete musculoskeletal recovery system supporting patients with surgery optimization, surgery avoidance, and chronic pain management programs to help with back Surgeries, shoulder repairs, or chronic knee pain. At the core of all PeerWell's evidence-based programs is a 360° approach that covers the five pillars of health: Physical Therapy, Nutrition, Sleep & Pain Management, Health Literacy, and Environment. We serve patients and stakeholders through cutting-edge technology, data-driven & evidence-based methodologies, and patient-centered design.
PeerWell helps people lead more productive and fulfilling lives by helping them return to work faster, resume activities they love, and spend quality time with their loved ones.
The Inside Sales Rep at PeerWell provides proactive motivation and information for patients throughout the enrollment process, from the moment they hear about PeerWell until they are enrolled in one of our Whole Person Care programs for Back Pain, Knee Pain, Surgery Optimization, and more. You will call applicants to make a personal connection, answer questions, provide support and encouragement, and learn the applicants current struggle with pain & immobility. Additionally you will engage patients that have questions via online chat tools and support on-going nurturing efforts. This is a key role in PeerWell’s growth team and your work will help people reduce their daily pain. The Inside Sales Rep is a person’s primary contact throughout their enrollment process, and thus the defining aspect of their enrollment experience.
We’re looking for a smart, kind, determined, outgoing, and detail-oriented person to join us. The Inside Sales Rep is an organized, empathetic, sales-oriented person with strong customer service skills who is willing to tackle any challenge and is driven by the mission of eliminating pain & immobility in people from all walks of life!
Responsibilities
Guiding applicants through the enrollment process to answer questions and provide motivation, including
Regularly calling applicants (~50-60% of time on phone)
Email follow up
Chat with applicants and answer questions via web-based chat tools
Individually responsible for closing sales and hitting quarterly quotas
Manages volume of patients throughout the enrollment funnel/process
Proactively thinks of ways to improve the enrollment process for patients and teammates and helps execute on those ideas with the team
Answers patients questions accurately, with compassion & patience
Learns the motivations and goals expressed by patients and why they are seeking care.
Uses independent judgement on how and when communication should be made to patients
Accountable for conversion rate of the patients
Attends sales & customer service trainings & receive regular coaching on improving patient contact quality/efficacy
Work with confidential health information and/or issues using discretion and judgment
Become an expert on Whole Person Care, including staying up to date with new program features and enabling technology.
2 years of experience in a sales or customer service environment
Has previously managed a sales pipeline
Experience working with a CRM and customer data
Self motivated with a strong attention to detail
Preferred experience interacting with senior population
Full Time
$54k-75k (estimate)
01/14/2023
05/17/2024
peerwell.co
San Francisco, CA
25 - 50
The job skills required for Inside Sales Rep include Inside Sales, Customer Service, Futures, CRM, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an Inside Sales Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inside Sales Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Inside Sales Rep positions, which can be used as a reference in future career path planning. As an Inside Sales Rep, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Rep. You can explore the career advancement for an Inside Sales Rep below and select your interested title to get hiring information.
If you are interested in becoming an Inside Sales Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Inside Sales Rep job description and responsibilities
Motivation to expand personal and professional knowledge of product and sales skills.
02/03/2022: Fargo, ND
They seek new clients, understanding customer needs and making effective sales pitches.
12/28/2021: Columbus, MS
This position requires making outbound sales calls, developing a client roster and performing online product demos.
03/08/2022: Fort Myers, FL
This position will also work cooperatively with outside sales and other members of the Reese team to grow existing customers, and create new customers.
03/10/2022: Long Beach, CA
Trainings on communication trends, telemarketing, data management and sales strategies must be available for their consumption.
02/23/2022: Anderson, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Inside Sales Rep jobs
Many sales reps call only once and end up leaving good opportunities behind.
01/14/2022: Rock Hill, SC
Have a great deal of expertise to draw from when pitching to a prospective client.
01/04/2022: San Bernardino, CA
Demonstrated sales and servicing skills with strong achievement orientation.
02/04/2022: Huntington, WV
Experience with Oracle sales order management system.
02/01/2022: Tuscaloosa, AL
Great listening skills can help reps empathize with prospects to learn more about their business and pain points.
01/23/2022: Lima, OH
Step 3: View the best colleges and universities for Inside Sales Rep.